Pharmacy Assistant Customer Service

Natanel Hagos

Edmonton, AB ********@*****.*** 780-***-****

HIGHLIGHTS OF QUALIFICATIONS

• Proven Pharmacy Assistant experience at saddleback pharmacy.

• Exceptional organizational skills and empathy, ensuring patient confidentiality and safety

• Expert in drug classification, significantly enhancing medication management efficiency.

• Passionate about taking care of the health and well-being of individuals, families and communities

• Adept in maintaining inventories of medication and prescription records of pharmaceutical products

EDUCATION

Pharmacy Assistant Diploma July, 2024

CDI College, Edmonton, AB

High School Diploma July, 2023

SKILLS

• Trained in input of patient date, labeling, pill pack assembling and verification of prescription.

• Knowledgeable of pharmacy protocols and fundamentals of pharmacology.

• Trained in Kroll software, third party billing, inventory management, verifications, labeling, and blister packaging.

• Optimistic, focused with good organization and customer service skills.

• Understanding and respecting patient privacy and confidentiality, and maintaining professionalism at all times

RECORD CHECK

Vulnerable Sector Criminal Record Check 06/08/2023 Edmonton Police Services, Edmonton, AB

WORK EXPERIENCE

Pharmacy Assistant June,2024

Saddleback Pharmacy, Edmonton, AB

• Assist in maintain inventories of medication and prescription records of pharmaceutical products.

• Answer phone calls, emails or customer inquiries in a professional manner.

• Organize and restock shelves.

• Process prescriptions and ensure accuracy.

• Assist in preparation of medication compounding or packaging.

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