Senior E-Commerce Order Processing

Sumit Raj

Senior E-commerce Executive

New Delhi, India

Email: **********@*****.***

Total Experience: 9 Years 4 Months

PROFILE SUMMARY

Results-driven Senior E-commerce Executive with over 8 years of experience managing digital sales platforms, optimizing product listings, and handling logistics for major eCommerce marketplaces such as Amazon (FBA & Seller Flex), Flipkart, Myntra, Ajio, Nykaa, Tata Cliq, Snapdeal, and FirstCry. Expertise in catalog management, order processing, returns management, advertising (PPC), payment reconciliation, and logistics coordination. Adept at creating high-performing promotional campaigns and managing warehouse operations to ensure seamless order fulfilment.

KEY SKILLS

E-commerce Marketplace Management (Amazon, Flipkart, Myntra, etc.)

Product Listing & Catalog Management

Order Processing & Returns Handling

Logistics & Warehouse Management

Payment Reconciliation & Vendor Coordination

WORK EXPERIENCE

E-commerce Manager & Warehouse Manager

Sirohi Furniture (Jan 2025 - Present)

Create & Manage product listings on multiple marketplaces to ensure accurate and up-to-date product information.

Managed end-to-end operations of eCommerce marketplaces, ensuring smooth order fulfilment.

Inventory Management on Marketplace ensuring availability of all products.

Oversee order processing, dispatches, and payment reconciliation.

Manage return claims, cataloging, and customer service across eCommerce platforms.

Optimize logistics operations for both B2B and B2C transactions.

Maintain warehouse inventory, stock inward/outward management.

Senior E-commerce Executive

STEP UP BRANDS LLP (Jan 2021 - Nov 2024)

Create & Manage product listings on multiple marketplaces to ensure accurate and up-to-date product information.

Managed end-to-end operations of eCommerce marketplaces, ensuring smooth order fulfilment.

Inventory Management on Marketplace ensuring availability of all products.

Participate in various deals on different marketplaces.

Led returns management and safety claim processing across multiple platforms.

Coordinated with logistics partners for efficient delivery operations.

E-commerce Executive

Rachna Sagar Pvt Ltd (Apr 2018 - Sep 2020)

Handled listing and stock management for multiple eCommerce platforms.

Executed A+ content creation for Amazon and other marketplaces.

Managed website promotions and social media campaigns.

E-commerce Associate

SACHI APPARELS WOMEN GARMENTS (Jun 2016 - May 2018)

Conducted product cataloging and listing optimization.

Assisted in managing eCommerce operations and promotions.

Data Entry & Back-End Operations

Express IT Couple Company / Dainik Jagran (Feb 2008 - Jan 2011)

Performed data analysis and data entry for internal systems.

Assisted in administrative operations and document management.

EDUCATION

Bachelor of Arts (B.A.), Delhi University (2022)

XIIth (Senior Secondary), NIOS Board (2010)

Xth (High School), CBSE Board (2006)

LANGUAGES

English, Hindi

ADDITIONAL INFORMATION

Expertise in Amazon Seller Central, Flipkart Seller Hub, Shopify, and Social Media Advertising.

Strong knowledge of return safety claims, vendor negotiations, and logistics coordination.

Adept at leveraging data-driven strategies to optimize online sales and improve conversion rates.

Contact this candidate