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Supply Chain Customer Service

Location:
Johannesburg, Gauteng, South Africa
Posted:
August 19, 2025

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Resume:

MUSA BRANDON MUSHWANA

Johannesburg 067******* **************@*****.***

Skills Summary

As a results-driven professional, I possess a unique blend of organizational and interpersonal skills that enable me to deliver exceptional results in fast-paced environments. With a strong foundation in time management, I effectively prioritize tasks, manage multiple deadlines, and optimize productivity to achieve project goals.

My expertise in project management allows me to plan, execute, and deliver projects on time, within budget, and to stakeholder satisfaction. I employ analytical problem-solving skills to identify, analyze, and resolve complex problems, leveraging creative thinking and logical reasoning to drive innovative solutions.

In addition to my technical skills, I possess excellent communication and customer service skills. I am an articulate and engaging communicator, with strong verbal and written skills that facilitate effective collaboration and stakeholder engagement. My customer-centric approach ensures that I deliver exceptional customer experiences, responding promptly to inquiries, resolving issues efficiently, and fostering loyalty.

Furthermore, my ability to multitask enables me to handle multiple tasks, projects, and responsibilities simultaneously, while maintaining attention to detail and quality. This versatility, combined with my strong work ethic and dedication to excellence, makes me a valuable asset to any team.

Overall, my unique blend of technical, business, and interpersonal skills positions me to drive results, build strong relationships, and contribute to high-performing teams.

Education

IIE Diploma in Logistics and supply chain management /2022-pressent

Foundational Knowledge:

• Supply Chain Principles: You’re learning the core concepts of how goods and services Move from origin to consumer, including procurement, manufacturing, warehousing, Transportation, and distribution.

• Logistics Management: You’re gaining knowledge of planning, implementing, and Controlling the efficient flow and storage of goods, services, and related information.

• Operations Management: You’re understanding how to optimize processes within an Organization to produce goods and services efficiently and effectively.

• Technology in Logistics: You’re becoming familiar with various software and Technologies used in the industry, such as ERP systems, warehouse management Systems, and transportation management systems.

Personal Development:

• Time Management: Balancing your studies with other commitments helps you develop Strong time management skills.

• Organization: Managing coursework, assignments, and projects enhances your Organizational abilities.

• Critical Thinking: Analyzing information and forming your own opinions strengthens Your critical thinking skills.

• Professionalism: Interacting with instructors, classmates, and industry professionals Helps you develop professional behavior.

Experience

Woolworths, Victory Park

Till Operator / 09/2021-06/2024

Key Responsibilities:

• Customer Service: Greeting customers, handling queries, and resolving complaints.

• Sales Skills: Understanding customer needs, offering alternatives, and advising on Products.

• Till Operations: Efficiently processing transactions, handling cash and card payments, And performing authorizations.

• Stock Management: Monitoring stock levels, communicating about sales trends, and Investigating “out of stocks”.

• Product Knowledge: Staying updated on new products and promotions.

• Shop-keeping: Ensuring store readiness for trade and maintaining standards.

• Shrinkage Minimization: Reporting any suspicious activity and adhering to security Procedures.

• Operated a cash register and handled cash/credit transactions accurately, resulting in a Balanced till at the end of each shift

References

Woolworths Victory park : (011-*******



Contact this candidate