Food Service Supervisor

Cover Letter

Elizabeth Moran Martinez

Calgary, AB · 587-***-**** · **********@*****.***

Bilingual: English & Spanish

Subject: Application for Supervisor Position

Dear Hiring Manager,

I am excited to apply for the Supervisor position at your company. With over 28 years of experience in the hospitality and tourism industry—including 3 years as a Food Service Supervisor in Canada—I am confident in my ability to lead teams, support kitchen operations, and deliver excellent customer service. Throughout my career, I have also gained hands-on experience as a cook, preparing a variety of foods, managing kitchen stations, and ensuring food quality and safety standards. During my tenure at Tim Hortons, I not only supervised and trained staff, but also assisted directly in food preparation and kitchen duties, maintaining high service standards and operational efficiency. I handled scheduling, resolved customer concerns, managed inventory, and ensured compliance with food safety protocols. My bilingual proficiency in English and Spanish allows me to communicate effectively with customers and diverse team members.

I hold a Bachelor’s Degree in Hospitality and Tourism Management (WES Equivalency – Canada), am a licensed Food Service Supervisor, and currently have a valid open work permit which allows me to start as soon as possible. I am very interested in joining your team.

I am eager to bring my passion for food service, leadership, and culinary excellence to your company. Please find my resume attached. I would welcome the opportunity to further discuss how my experience aligns with your team’s goals and how I can contribute to your continued success.

Thank you for your time and consideration. I am available at your convenience for an interview. Please feel free to contact me at 587-***-**** or via email at *****************@*****.***.

Best regards,

Elizabeth Moran Martinez

Resume

Elizabeth Moran Martinez

Calgary, AB · 587-***-**** · **********@*****.*** Bilingual: English & Spanish

Professional Summary

Dedicated and results-driven Food Service Supervisor with over 28 years of experience in the Hospitality and Tourism industry, including 3 years in Canada. Proven expertise in leading fast-paced restaurant operations, managing inventory, enforcing food safety standards, preparing meals, and delivering exceptional customer service. Strong background in cooking, kitchen operations, and staff supervision. Passionate about team development, service quality, and culinary excellence. Work Experience

Food Service Supervisor

Tim Hortons – Golden, BC & Calgary, AB 05/2022 – Present

• Supervise and train team members to ensure high service standards.

• Oversee food preparation and assist directly in cooking and kitchen duties.

• Manage inventory, ordering, and stock rotation.

• Handle scheduling and shift operations.

• Ensure compliance with food safety, hygiene, and labor regulations.

• Address customer concerns professionally and efficiently.

• Maintain records of stock, repairs, sales, and wastage.

• Operate cash registers and manage daily transactions. Assistant Manager – Food Services

Tacos de Camarón “El Gallo” – León, Guanajuato, México 11/2015 – 04/2022

• Managed daily operations of a busy kitchen and service floor.

• Trained staff in food handling, customer service, and hygiene.

• Maintained high standards in food preparation, plating, and portion control.

• Worked as part of the kitchen team, preparing a variety of Mexican dishes.

• Tracked inventory, monitored waste, and generated reports.

• Ensured customer satisfaction through hands-on service. Food Service Supervisor / Cook

Subway – León, Guanajuato, México 03/1996 – 10/2015

• Supervised front and back-of-house staff in multiple fast food establishments.

• Actively participated in cooking and meal preparation.

• Created work schedules, delegated kitchen and service tasks.

• Trained new employees in health & safety protocols and customer service.

• Estimated food needs and ensured supplies met demand.

• Maintained cleanliness, prepared daily reports, and handled customer feedback. Skills & Expertise

• Team Leadership & Staff Training

• Cooking & Food Preparation

• Inventory Management

• Food Safety & Sanitation

• Cash Handling & POS Systems

• Fast Food Operations

• Customer Service Excellence

• Shift Scheduling

• Bilingual Communication (English/Spanish)

• Problem Solving & Organization

• Time Management & Multitasking

Education

Bachelor’s Degree in Hospitality and Tourism Management

(WES Equivalency – Canada)

Certifications

• Serving It Right – British Columbia

• Alberta Food Safety Basics

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