Customer Service Operations

Marion Tenorio

**** ******* ****** **, *********, TX 76010 US • 409-***-**** • ****************@*****.*** Excellent worker with strengths in warehouse.Focused on efficient service operations.Kept guests delighted. Communicated clearly with work staff. Improved operational efficiency during peak hours. Detail-oriented worker, Quick-learning. Managed multiple tasks with competing demands. Multitasking during peak hours

Order accuracy in fast-paced environments

Compliance with cleanliness standards

Team Collaboration and Communication

Time management in high-volume settings

Efficiency in handling large party reservations

Cash handling and reconciliation

Collaboration with kitchen staff

Order prioritization and workflow optimization

Customer service excellence

Menu expertise and product knowledge

Conflict resolution and problem-solving

Maintaining calm under pressure

Attention to detail with orders

Maintaining health and safety standards

N/a - High School - 2017

Henrietta memorial - TX, USA

Server - April, 2025 to June, 2025

Golden Corral - Beaumont, TX

Ensured timely food preparation.

Ensured service quality.

Provided guest feedback.

Addressed guest needs proactively.

Re-engaged dissatisfied customers.

Secured handling of payment transactions.

Processed payment transactions promptly.

Increased guest satisfaction.

Managed multiple orders efficiently.

Decreased wait times.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Warehouse Lead - July, 2021 to November, 2023

Keyston Bros - Dallas - Dallas, TX

Handled inbound receiving.

Promoted a safe work environment.

Cut vinyls at customers preference.

Managed end-to-end warehouse activities.

Implemented automated inventory systems.

Reduced customer complaints

Led warehouse expansion project.

Streamlined picking and packing processes.

Developed and enforced safety protocols.

Passed inspections.

Digitized the warehouse tracking system.

Processed over many shipments per day.

Set up barcode scanning

Maintained warehouse equipment.

Consistently met deadlines.

Ensured faster order processing.

Improved workflow.

Used warehouse software.

Managed returns.

Warehouse Assistant - February, 2020 to August, 2021 Denali Advanced Integration - Plano, TX

Implemented a new shelving system.

Trained and mentored a few new hires.

Upheld safety regulations.

Established a returns processing system.

Loaded and unloaded shipments daily.

Managed the safe loading of hazardous materials.

Completed audits.

Managed peak shipping season.

Tracked daily transactions and invoices.

Monitored and restocked inventory.

Used forklifts and pallet jacks.

Identified losses.

Reduced picking time.

Coordinated with carriers and logistics teams.

Scheduled inbound and outbound shipments.

Processed and fulfilled orders.

Handled and stored materials safely.

Avoided accidents.

Labeled, palletized, and secured items.

Matched items to orders.

Handled fragile and high-value goods.

Contact this candidate