Store Manager Assistant
Resume:
Steven J. Lynch
Sumter, SC 29150
WORK EXPERIENCE
*/**/**** – 6/24/2025
Family Member Caretaker
Blackville, SC 29817
Hours per week: 40+
Performed many duties to improve my 85 year-old mother’s quality of life to include providing social
and physical supports, doing laundry, cooking meals, cleaning home, assistance with showers, maintain
prescription medications on-hand, shopping, driving her to various doctors’ offices, yard and property
maintenance/repair prior to her relocation to her sister’s home in Kingwood, TX.
Judy Lynch 407-***-****
9/13/2023 – 11/17/2023
Amazon Fulfillment Center Warehouse
2 Ames Dr
Carlisle, PA 17015
Fulfillment Center Associate I, L1
Hours per week: 40+
Duties, Accomplishments and Related Skills:
Picking and gathering products from warehouse storage to fulfill Amazon Customer orders, as placed.
Mentor and collaborate with fellow Associates to increase my own as well as other Associates job skills
and abilities.
Supervisor: Jonathan Cummings is my Area Supervisor.
07/18/2023 – 09/01/2023
Restaurant Depot
4250 Chambers Hill Rd
Harrisburg, PA 17111
Hours per week:50+
Floor Manager
Responsible for product presentation, rotation, labeling, replenishment & backstock organization.
Ensure in-stock position of available product while monitoring inventory levels through frequent
cycle counts. Maintain working knowledge of all warehouse equipment. Gain and demonstrate a
high level of operational execution and product knowledge. Ensure consistent execution of all
Department operating procedures in accordance with Corporate Audit. Utilize accomplished selling
skills to secure additional sales and use suggestive selling techniques to increase sales of products.
Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Assist
general team members as needed. Assist in other areas of the warehouse as needed and requested.
Ability to develop and train team members, build relationships, utilize skills of team members
appropriately.
Supervisor: Robert Krafchek, Branch Manager
04/04/2023 – 07/06/2023
FedEx Ground
Supply Chain, Transportation & Warehousing
951 Centerville Rd
Newville, PA 17241
Hours per week: 29-40
Package Handler & Loader
Load and unload FedEx Trailers and Vans.
02/27/2022-10/4/2022
Reference & Instruction Librarian
U.S. Army War College
Academic Library Division
122 Forbes Avenue
Carlisle, PA 17013-5220
Hours per week: 40
Provides professional reference, research, patron guidance/assistance, and instructional services
using various indexing and reference tools that include both print and electronic formats. Prepares
reference work utilizing readily accessible resources provided by the U.S. Army War College and
its Library. Assists with the right sizing of collections. Provides patron support functions in person
or virtually. Collaborates with others inside and outside of the organization to develop or improve
products and programs. Manages front-end user services in support of the Army War College
curriculum and its students. Assists and enables the circulation of physical library materials within
the Army Heritage Center and Archives. Tracks and/or reports on the status of ongoing and new
library initiatives. Locates information when responding to Army War College patrons’ requests
in-person, by phone, via email and through the answering of LibQuestions. Participates in the
development of long-range plans for library facilities, resources, and services. Assists with library
assessments to determine physical space needs. Locates and/or arranges for inter-library loans of
materials. Makes recommendations for more efficient and effective utilization of library resources,
staff and its unique collection. Participates in the development or modification of policies and/or
procedures governing library operations. Provides recommendations to improve the efficiency of
the library and its instructional services. Informs and teaches library patrons on how to best use
the available reference sources, and electronic information/database systems to achieve their
information goal(s). Acts as a library liaison to one or more educational departments within the
Army War College. Assists the supervisory librarian with maintaining the smooth and efficient
operation of the Academic Library Division. Makes use of the Army Heritage Center’s collections
and its Museum and Archives to meet the information needs for a broad variety of stakeholders
to include civilians, authors, members of academia, members of the armed services of the United
States, elected and non-elected members of its government as well as senior field grade and
general officers from the militaries of nations around the world. 1410 GS-11.1.
Supervisor: Heather Goyette, MLS
Chief Librarian, Instruction, Academic Library Division
11/15/2021 – 02/26/2022
Library Director
Joint Base Andrews Base Library
1441 Concord Avenue
Joint Base Andrews, MD 20762
Hours per week: 40
Responsible for collection management which includes the acquisition, organization, maintenance,
preservation, and removal of materials for the collection. Performs original or modified descriptive
cataloging, subject analysis, and classification of a wide variety of specialized information in all
formats. Catalogs, classifies, and assigns subject headings to information resources using specialized
cataloging systems. Searches reference materials, including on-line sources and the Internet, to
locate unusual or unique reference information in response to customer requests. Functions as a
liaison with user groups and establishes partnerships and builds networks with local, state, and
regional organizations. Attends professional meetings, conferences, workshops, seminars that
support library services which demonstrate practices that meet customer needs. Plan and deliver
specialized programs, services and/or exhibits. Completes cost estimates prior to ordering or
purchasing library materials. Evaluates the effectiveness of automated services used by conducting
surveys and determining requirements that improve system operation. Conducts tours and
orientations. Prepares how-to instructions for the services provided. Assists customers with
conducting literature searches and using the electronic catalog. Writes operating procedures
for automated library operations based on established policies. Responds to customer complaints
and takes necessary action. Develops marketing and publicity ideas that promote library programs
that include outreach and publicity programs and special events. Tracks marketing program costs
and evaluates program effectiveness. Develops budgets while establishing short- and long-range
library plans. Establishes internal procurement and quality processes to ensure appropriate
accountability for library acquisitions. Works with procurement office to develop purchase
agreements and statements of work for multiple library services. Resolves problems with
procurement activity, finance and accounting office, or vendor. Performs supervisory
responsibilities such as management of staff, recruitment, and training of personnel. Assigns
work based on priorities and deadlines, consideration of the difficulty and requirements of
assignments; and the capabilities of employees. Delivers and advocates recognition for employee's
performance and contribution, using the full range of honorary and monetary awards available.
Performs other related duties as assigned. 1410 NAF - 4
Supervisor: Donna L. Malone, Force Development Flight Chief, 316th Force Support Squadron
301-***-****; DSN: 858-4327
8/31/2020 – 8/4/2021
Incirlik Air Base Library Director
Incirlik Air Base
Adana, Türkiye
39 FSS/FSDL
Unit 707, Box 160
APO AE 09824
Hours per week: 40
Supervise three full-time local nationals who provide technical services for cataloging print and
Electronic materials, circulation services, quarantined book retrieval and subsequent processing
along with the maintenance and care of the library’s print and digital collection. The library is
run and supported through a Sirsi Dynex Horizon Integrated Library System. Other regular duties
and responsibilities involve budgeting, material ordering and receipt and working with marketing
to get out the word on new Library programs and offerings as well as the provision of reference
services to all patrons. Implementation of a welcome package for all incoming Airmen and civilians
explaining the library’s assets, roles, and programs upon their arrival at temporary lodgings during
their time in Covid-19 quarantine will help us achieve our goal of providing all new arrivals with
library cards during their first week at Incirlik. Possession of a library card grants everyone access
to the library’s print and online electronic collection resources as well as a wide selection of movie
and television series DVDs held by the library. Print materials and DVDs are delivered to individuals’
rooms during their quarantine period. Currently working to market our recent provision and on-site
delivery of Master-Class online classes covering over one hundred topics at the library during the
evenings and on the weekends. The library also plays a liaison/support role alongside the Education
Center for the supply of CLEP and Dantes material resources to support and assist Airmen with their
new or ongoing academic pursuits. Language classes are presented in the library during the evening
with Mandarin Chinese on Tuesdays, Turkish on Wednesdays and Italian on Thursdays. The library
offers free 3-D printer support services for making Airmen a large variety of items via our MakerBot
3-D printer in conjunction with Thingiverse “the world’s largest 3-D printing community,” or from
their own web-researched item(s) that they may download to their personal thumb drive and
submit for printing on our non-DoD connected system. The library has four open-access desktop
computers and a color printer for patrons’ use. In support of current operational restrictions all
tours to Incirlik Air Base are unaccompanied. 1410 GS-11.1.
Supervisor: Cedric Rodgers, Force Development Flight Chief, 39th Force Support Squadron
DSN: 314-***-****/7704, Commercial 032*-***-****/7704
10/7/2019 – 04/10/2020
Ector County Public Library
321 W 5th St.
Odessa, TX 79761
Hours per week: 40
Head Cataloguer/Managing Librarian
The purpose of this position is to oversee the cataloging department within technical services.
Primary focus is toward the coordination, planning, managing, and supervising departmental
staff and daily cataloging operations to include the accession of new materials by performing
original and complex copy cataloging of monographic and serials materials in all formats and
standards using the MARC format, LC subject heading and the OCLC cataloging system.
SirsiDynex’s workflow module provides support for library cataloging.
Supervisor: Howard Marks 432-***-****
Ector County Independent School District
1800 West 22nd Street
Odessa, TX 79763
08/06/2018 - 05/24/2019
Bonham Middle School Librarian
2201 E 21st St
Odessa, TX 79761
Hours per week: 40
Operation of a middle school library with responsibilities that include the provision of library
instruction, circulation, collection development, budgeting, and book vendor interviews/
communications. Library hours chosen to support student and faculty needs from 8 am –
5:00 pm daily. Assisted by library aides for seven of the eight daily class periods. Laminate
Teacher materials when requested. Check-out and maintenance of twelve computers-on-wheels
(COWs), containing thirty-two laptop computers each. Maintain and troubleshoot thirty desktop
computers located within the library. Development and distribution library schedule based on a
3-week rotation for sixth, seventh and eighth grade reading teachers’ students.
Supervisor: James Ramage 432-***-****
08/2017 – 05/2018
Ector Middle School Librarian
809 W Clements St
Odessa, TX 79763
Hours per week: 40
Operation of a school library within the State’s second largest middle school (by student
population). Responsibilities include the provision of library instruction, circulation, collection
development, budgeting, book vendor interviews/communications and Fall/Spring Book Fairs.
Initiated and developed after school Book Club on Wednesday and a Computer Coding Club
on Friday afternoons. Library hours chosen to support student and faculty from 8 am - 5:30
pm daily. Assisted by two eighth grade library aides during six of the nine daily class periods.
Laminate teacher materials as requested. Maintain and troubleshoot twenty-four desktop
computers located within the library. Check-out and maintenance of five computers-on-wheels
(COWs), containing thirty-two laptop computers each. Creation of posters with poster machines
when requested. Development and distribution of library schedules based on a 3-week rotation
for sixth, seventh and eighth grade reading teachers’ students. Monitor and update the Ector
Middle School website.
Supervisor: Charles Quintela 432-***-****
08/2016 – 05/2017
Pease Elementary School Librarian
1800 W 22nd St
Odessa, TX 79763
Hours per week: 40
Operation of an elementary school library to include reading, library instruction, circulation,
Collection development, budgeting, book vendor interviews, supervision, and management
of the Accelerated Reader Program school wide. Weeded the original collection during the
Fall semester and processed the receipt of $20,000 in new books during the Spring semester.
Book fairs were held during both the Fall and Spring semesters.
Supervisor: Dr. Autumn Sloan 806-***-****
06/2015 – 02/2016
Navy Department Library
805 Kidder Breese Street SE Bldg. 44, 1st Floor
Washington Navy Yard, DC 20374
Hours per week: 40
Fleet Reference Librarian
Provide comprehensive reference, research, advisory, evaluative, and instructional services
to individuals and groups. Provide bibliographic instruction to Navy Historians, Archivists,
Curators, and Archaeologists, non-Navy academic researchers, writers, historians, and other
clientele on the nature and use of the library’s resources, including how to locate research
materials and use various databases and other available electronic media. Make authoritative
evaluations and recommendations on collection development in various subject matter areas
in all current formats to include access to information outside of the Navy Department Library.
Perform online searching in commercial and worldwide web databases. In the capacity of the
Records Management Liaison for the Navy Department Library, performs all administrative
duties in accordance with the Department of the Navy Records Management Program.
Supervisor: Glenn Helm 202-***-****
08/2014 - 05/2015
Denton Independent School District
Calhoun Middle School Library
709 W Congress St
Denton, TX
Hours per week: 5
Library Intern
Assisted in the checkout and return of books by students. Provided reference services and assisted
students in identifying and locating desired and/or required reading materials in the stacks and
via the electronic catalog. Designed and created book genre displays. Suggested and created book
displays above the fiction and non-fiction stacks. Created and developed bulletin boards with
depictions of book covers and supplemental information about the fictional books presented.
Successfully completed the University of North Texas (UNT) College of Information Proficiency
Checklist for School Library Certification while completing MLS Graduate work at the University
of North Texas (UNT).
Supervisor: Sandy Noles 940-***-****
10/2014 – 06/2015
Walmart Regional Distribution Center
2120 N Stemmons St
Sanger, TX 76226
Hours per week: 40
Distribution and Receiving Unloader/Processor
Accomplish initial acceptance of freight from inbound trailers with the use of forklifts, clamps and
Slips and then research, process and distribute allocated and cross docked freight through the
application of item-specific labeling within a million-square foot Regional General Merchandise
Distribution Center. These actions allowed the routing of merchandise to various warehouse
storage locations to include consolidation/pulling and distribution points along with outbound
docks and trailers during the first shift of an ongoing 24-hour operation while completing MLS
Graduate work at the University of North Texas (UNT).
Supervisor: Jamie Hamilton 940-***-****
02/2014 – 08/2014
University of North Texas - Housing Department, Crumley Hall
1155 Union Circle
Denton, TX 76203
Hours per week: 40
Administrative Specialist I – Night Desk Clerk
Function as the nighttime desk clerk in a first-year girls’ residence hall. This position supports,
maintains and implements residence hall operations by providing effective and efficient service
to students and Staff through telephone, reception and clerical skills with an emphasis on security.
Accurately documents the use of university-owned equipment and keys; reports unusual hall
Incidents on proper forms and keep emergency information updated. Serve as a knowledge and
services resource for both residents and guests while completing MLS Graduate work at the
University of North Texas (UNT).
Supervisor: Yolanda Armstrong 940-***-****
08/2013 - 11/2013
Denton Independent School District
1307 N. Locust St.
Denton, TX 76201
Hours per week: 40
Special Education Long-term Substitute Instructor
Performed duties as a special education substitute teacher for special education teachers absent
From the classroom across the district while completing MLS Graduate work at the University
of North Texas (UNT).
Supervisor: Camillia McCary 940-***-****
8/2012 – 2/2013
University of North Texas Learning Center
1155 Union Circle
P.O. Box 305038
Denton, TX 76203-5017
Hours per week: 15
Lead Online Physics Tutor - Astronomy
Provide online and face-to-face tutoring to astronomy students at the University of North Texas (UNT)
from the UNT Learning Center. Conduct the Learning Center online astronomy tutoring program by
scheduling and conducting tutoring sessions, hosting a question-and-answer forum before exams.
Monitoring and answering question boards and maintaining statistics on student use. Assist with
administrative duties of the Volunteer Tutor Program including answering e-mail correspondence,
aid and assist students in finding tutors that will fit their schedule while also assisting with Volunteer
Tutor training(s) and supervising Volunteer Tutor cohorts while completing MLS Graduate work at
the University of North Texas (UNT).
Supervisor: Allyson Gardner, Coordinator for Academic Success Programs 940-***-****
11/2011 – 6/2012
University of North Texas Libraries - Library Annex
941 Precision Drive
Denton, TX 76203
Hours per week: 20
Graduate Library Assistant for Electronic Resource Collection Development
Duties included editing MARC bibliographic records in Millennium to correct system and file errors
in addition to verifying and updating online holdings information for print and e-Journals in Serials
Solutions and Millennium Integrated Library System. Assist in collection development projects by
identifying e-Journal titles for possible cancellation. Initial point of contact for individuals visiting
the Library Annex while completing MLS Graduate work at the University of North Texas (UNT).
Supervisor: Todd Enoch, Head, Serials/ER Unit 940-***-****
8/2011 – 9/2011
University of North Texas, Discovery Park Library
Discovery Park
3940 North Elm Street, Room B112
Denton, TX 76207
Hours per week: Varied
Library Technician
60-hour position during August and September 2011, to update the astronomy and physics
subject/library guides for the University of North Texas Willis Library. Augment and further
develop the Physics and Astronomy Subject Guides to include an examination and review of
physics and astronomical databases, journals, and conference proceedings, perform citation
analysis of articles and authors within subscribed journals, update physics directories and
thereby increase the reference resources made available to the University of North Texas
community while completing MLS Graduate work at the University of North Texas (UNT).
Supervisor: Beth Thomsett-Scott 940-***-****
6/2011 – 6/2012
University of North Texas, Graduate Student Council
1147 Union Circle, ESSC
Denton, TX 76203
Hours per week: 10
Graduate Student Council Vice President of Programming and Outreach
Represent graduate students’ needs and concerns to administration and the university at large
while communicating information to graduate students via monthly meetings regarding important
issues affecting the graduate student body and other events via email and GSC website which
will also have the future capability to inform graduate students about grants, fellowships, and
scholarships available to them while completing MLS Graduate work at the University of North
Texas (UNT).
Supervisor: Matt Wallace 940-***-****
9/2009 – 2/2010
Bass Pro Shop/Islamorada Fish Company
1000 Bass Pro Drive
Pearland, TX 77584
Hours per week: 24-32
Server
Perform duties as a server in this seafood restaurant by providing food and beverage service
to guests while studying online to earn my Master of Library Science at the University of North
Texas while completing MLS Graduate work at the University of North Texas (UNT).
Supervisor: Marc Nash 713-***-****
12/2008 – 9/2009
Olive Garden
2808 Smith Ranch Road
Pearland, TX 77584
Hours per week: 24-32
Server
Perform duties as a server in this family style chain Italian restaurant providing food and
beverage service to guests while studying online to earn my Master of Library Science at
the University of North Texas while completing MLS Graduate work at the University of
North Texas (UNT)..
Supervisor: Melissa Saylor 713-***-****
4/2008 - 10/2008
Sheraton Read House Hotel
827 Broad Street
Chattanooga, TN 37402
Hours per week: 40
Banquet Captain
Provide leadership, direction and logistical support while supervising, training, motivating, and
monitoring the work performance of assigned staff. Enforce Hotel standards, policies, and
procedures while mentoring subordinates. Prioritize and organize work assignments and their
delegation. Analyze and successfully resolve challenges with subordinates and clients.
Communicate with clients before and during their functions to ensure client needs are met.
Collateral duties included client billing, interactions with the Sales, Kitchen, Engineering and
other hotel departments to provide, receive, and exchange information to ensure all client
expectations are met in a timely manner.
Supervisor: O'Mally Foster 423-***-****
7/2007 - 3/2008
Durty Nelly's
109 N Market St
Chattanooga, TN 37405
Hours per week: 40
Bartender/Server
As bartender I provided alcoholic beverages to customers and to floor servers in addition to
providing food to patrons sitting at the bar. Taking, submitting, and delivering food orders to
patrons were primary duties when I performed as a floor server. Side work duties were
performed as a bartender or a server in this family-owned Irish Pub.
Supervisor: Brady Sullivan 423-***-****
8/2002 - 5/2005
Houston Independent School District
4400 West 18th St.
Houston, TX 77092
Hours per week: 40
Special Education Teacher
Taught six high school English classes to Special Education Resource Room students during my
first year of instruction. My second year of instruction I was a Content Mastery teacher for
Special Education students enrolled in general education classes who periodically requested
further instruction or tutoring in general curriculum subject areas that would allow these
students to successfully adapt to the demands of the general high school curriculum. My third
instructional year I taught English for all four high school grades, a freshman-level World
History class and a junior-level United States History class to Special Education Resource Room
students. These instructional positions provided ongoing opportunities to experience the
development and application of a wide range of concepts, principles, and theories relating
to one or more of the social or behavioral science fields and of social services delivery systems
to analyze and interpret student’s social and behavioral data in relation to students’ learning
challenges within my classes to be able to generate and provide objective, relative and concrete
inputs or suggestions at Admittance, Review and Dismissal (ARD) meetings for the ARD
Committee’s review to support the creation and ongoing development and creation of each
child’s Individual Education Program (IEP).
Supervisor: Caroline Harris 713-***-****
12/2000 - 7/2002
Walgreens
3605 Brainerd Rd
Chattanooga, TN 37411
Hours per week: 40
Assistant Manager
Responsible for the smooth day-to-day operation of a retail establishment and its pharmacy.
Supervised and mentored twelve to eighteen people to ensure tasks completion in a timely
manner and that customer service levels were maintained or exceeded by providing close
attention to stock and inventory levels. Logistical duties involved processing weekly truck
delivery of stock for check-in, moving material from stockroom and delivery bins to the floor
and ensuring returns were labeled and loaded onto departing weekly delivery trucks.
Accounting processes to include cash control(s), budgeting and daily audit/reconciliation and
subsequent transfer to the general/permanent ledger.
Supervisor: Mike Tallman 423-***-****
5/2000 - 12/2000
Chattanooga Marriott
200 Chestnut St
Chattanooga, TN 37402
Hours per week: 40
Banquet Captain
Provide leadership, direction and logistical support while supervising, training, motivating, and
monitored the work performance of assigned staff. Enforce Hotel standards, policies, and
procedures. Prioritize and organize work assignments and their delegation. Analyze and
successfully resolve challenges by mentoring subordinates and developing a better
understanding of client needs. Communicate with clients before and during their functions
to ensure their needs are met and provide additional aid and advice if needed. Collateral duties
included client billing, interactions with the Sales, Kitchen, Engineering, and other hotel
departments to provide, receive, and exchange information to ensure all client expectations
are met.
Supervisor: Garric Sacca 423-***-****
8/1999 - 3/2000
Southeastern Certification
3050 Gable Brook Drive
Chattanooga, TN 37421
Hours per week: 40
Field Technician
Testing, inspection and certification of HEPA filtration equipment and HEPA filter replacement and
decontamination in a variety of locales to include clean room environments, medical and
pathogenic labs, HM/HW handling and processing equipment, chemical and biological hoods,
manufacturing and educational laboratory equipment throughout the state of Tennessee, to meet
EPA and OSHA standards and guidelines to maintain human health and safety or meet operational
or production air quality standards.
Supervisor: Mike Vitullo 423-***-****
6/1998 - 6/1999
Bering's Home Center
6102 Westheimer
Houston, TX 77057
Hours per week: 40
Customer Service Associate
Listen and learn about customers' needs to answer their questions so that an appropriate solution
for the customers' project could be developed based on their individual needs, skills, and the
end-goal they were trying to achieve. Assisted in the ordering, receipt, stocking, and inventory
control of the hardware department, while attending the University of Houston while earning my
postbaccalaureate B.S. degree in Psychology from the University of Houston.
Supervisor: Chris Schmidt or Steve Helmer 713-***-****
6/1996 - 3/1998
Ritz-Carlton Hotel
1919 Briar Oaks Lane
Houston, TX 77027
Hours per week: 40
Ritz-Carlton Club Concierge
Catered to a variety of guest needs by providing concierge services and in-depth customer assistance
through the development of personal contacts within the restaurant, entertainment, retail and
various service industries whose products or services were frequently used by Ritz-Carlton guests.
Developed strong relationships with the guests, especially regular and frequent guests. Instructed
fellow Concierges and Student Interns on customer service issues, daily administrative functions
involving food and beverage budgets, room usage/revenue statistics, payroll, and the Ritz-Carlton
computer system, while attending the University of Houston while earning my postbaccalaureate
B.S. degree in Psychology from the University of Houston.
10/1992 - 5/1996
Blue Marlin Inn
Old River Road
Humble, TX 77347
Hours per week: 45-55
Food and Beverage Director
Provided leadership, direction and logistical support while supervising the daily administration of
front- and back-of-the-house operations. Primary responsibilities included the training and
development of all members of the staff while attending to customers' needs and requests in the
Dining Room, the Deck Patio, and the Quarterdeck Bar. Assisted in marketing the Sam Houston
and San Jacinto Rooms for private functions. Worked closely with food and beverage vendors and
monitored food budget parameters. Tracked purchase orders and
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