Data Entry Legal Administrative
Resume:
Donna N. George
Mt. Holly, NC
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SUMMARY
LEGAL ADMINISTRATIVE ASSISTANT BANKING GLOBAL OPERATIONS TRAINER/MARKETING MANAGER
Detailed-oriented professional with extensive experience in legal administrative support and document management. Proven ability to manage and organize large volumes of data accurately and efficiently, with a strong background in using Microsoft Office tools.
COMPETENCIES
Microsoft Office Software
Problem Solving
Staff Training/Team Building
Operations & Logistics
Communication & Collaboration
Time Management
Arrange Travel Reservations using Concur Travel software
Prioritizes among competing needs
PROFESSIONAL EXPERIENCE
PERSONAL HIATUS March 2024 – July 2025
LITIGATION LEGAL PRACTICE ASSISTANT
MOORE & VAN ALLEN, CHARLOTTE, NC October 2023 – February 2024
Provided support to multiple attorneys to include various legal document creations and editing, client billing, monitoring CLE hours, input timesheets, handle travel arrangements, open new matters, and anything else required by attorneys’ daily/monthly operations.
LITIGATION LEGAL PRACTICE ASSISTANT/TRIAL SITE OFFICE ADMINISTRATOR
KING & SPALDING LLP, CHARLOTTE, NC October 2013 – January 2023
Supported 6 Litigation Partners and Associates in daily operations to include creating and editing documents, preparing pleadings for court filings, scheduling and calendaring meetings and depositions, submitting expenses, preparing client billing reports, processing timesheets, arranging travel, monitoring CLE hours, reserving conference rooms, and assisting with training new hires. Software usage includes Microsoft Word, Calendar, Excel, PowerPoint.
Also attend trials out of state as Trial Site Office Administrator overseeing all office operations and administrative duties, coordinating travel and hotel booking using Concur Travel Service, team luggage pick-up, transporting office equipment, and hiring a Courthouse Runner.
BILLING COORDINATOR
GENEX SERVICES, INC, CHARLOTTE, NC July 2011 - October 2013
Oversee client billing, produce invoices, client letters and financial reports, provide outstanding customer support, prepare training guide for new hires for efficiency and cohesion
SABBATICAL FOR MOTHER’S PASSING November 2010 – July 2011
COLLATERAL SPECIALIST, DOCUMENT CONTROL GROUP, GLOBAL OPERATIONS
BANC OF AMERICA SECURITIES, CHARLOTTE, NC April 2007 - October 2010
Negotiate, prepare, and review Collateral Loan Agreements with internal marketers, external clients, and attorneys to drive new loans business. Secure process improvements and procedures to maintain compliance. Establish Customer First policies that improves departmental trust with internal clients (Bankers, Marketers, and Attorneys) all around the U.S. Collaborate with parties to meet closing deadlines. Temporary Manager for the Document Control Group during offshore activation and coordination of a successful integration between India and United States. Train new hires and associates in processes, quality assurance, regulations, customer service and team building. Monitor all critical operational functions including Anti-Money Laundering/Know Your Customer and Payment and Delivery procedures and advise senior leadership and relevant staff of regulatory updates.
●Increased collateral business to a record max in 2008-2010 through improved strategies, contract negotiations, and process improvements
●Received the 2008 Spirit Medallion Award for outstanding performance in customer service and client relations, internally and externally
●Designed and implemented process improvements, including revising Collateral Loan Agreements, enhancing legal billing methods, and training staff on use of agreements leading to higher team performance
●Spearheaded a successful documentation integration by assessing project needs and proper staffing
EDUCATION
B.S., Applied Sciences - Office Administrative Management, University of South Carolina, Columbia, SC
Diploma, Secretarial Program - Kings College, Charlotte, NC
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