P A Customer Service

Darnell Natif Kirkland

**** ****** ** ************, ** 19134

267-***-**** *******.*.********@*****.***

Summary of Qualifications:

Core Competencies

Client-Centered Time Management Results Driven

Food services Accountability Reliability

Customer Service Team Player Goal-Oriented

Verbal and Written Communication Organizational Skills Leadership Proficiency in Microsoft Offices Security Coordination Professional Experience:

Intern for Red Cross SEPA Chapter

Philadelphia, P A July 2012 - Aug 2012

● Help coordinate the volunteer department.

● Called volunteers to ensure they would report to work on time and at the correct location.

● Coordinated invitations for award ceremonies for those senior volunteer workers. Intern for KIPP Elementary School

Philadelphia, P A July 2013 - Aug 2013

● Contribute to facility work around the building for new and returning students.

● Responsible for class inventory.

● Administration work including, but not limited to, faxing and filing papers. Sancho Pistolas (Dishwasher/Prep Cook)

Philadelphia, P A Dec 2016 - May 2018

● Wash dishes

● Cleaned all cooking equipment including the fryer, stove, etc.

● Responsible for preparing food for the cooks.

● Assisted with preparing and cooking side dishes. Security Guard - Parx Casino

Philadelphia, P A June 2018 - Nov 2018

● Allowing authorized people to access the stables.

● Expectation to be on my feet for 8 hrs/day to ensure proper patrolling around the perimeter of the horse stables.

● Expected to come in the proper uniform for all events. SweetGreens - Kitchen Captain

Philadelphia, P A Dec 2018 - July 2019● Supervising a team of cooks and other staff members.

● Responsible for training new employees on kitchen etiquette and proper kitchen equipment handling.

● Staying up to date on food inventory.

● Cook, Prep, and Maintained portion sizes.

Meltshop - Shift Supervisor

King of Prussia, P A June 2019 - Oct 2022

● Responsible for training new employees on kitchen etiquette and proper kitchen equipment handling.

● In charge of “Running the Line”.

● Work alongside other general managers to keep the kitchen clean/sterile, organized, and proportioned.

● Cash handling including the safe, deposit bags, and any money coming into the office.

● Opening and closing the restaurant.

● Responsible for holding the keys to the restaurant.

● In charge of operating the shift to make sure everything runs smoothly.

● Acted as per diem for shifts that were called out for .

● Created prep lists.

Allied Universal - Bike control rover (Graveyard shift) Philadelphia, P A Dec 2022 - Present

● Responsible for patrolling the perimeter of the hotel and surrounding buildings.

● Observe and report.

● Monitor cameras and all activity.

● Remain available in case assistance is needed.

● Walkie talkie etiquette.

● Writing reports for the duration of the shift every 30 minutes and relaying the report to the next security guard.

Wawa ( Night shift Team supervisor)

● Responsible for training new employees on kitchen etiquette and proper kitchen equipment handling.

● In charge of “Running the Line”.

● Work alongside other general managers to keep the kitchen clean/sterile, organized, and proportioned.

● Cash handling including the safeand any money coming into the office.

● Responsible for holding the keys to the store.

● In charge of operating the shift to make sure everything runs smoothly.

● Acted as per diem for shifts that were called out for . Education:

KIPP DuBois Collegiate Academy Philadelphia, PA 191**-****-**** Certifications:

● R.A.M.P . Certified

● CPR/AED (Pediatric/Adult/Geriatrics)

● Knife handling

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