Data Entry Business Development
Resume:
SYEDA HARMAIN RIZVI
*****************@*****.***
Objective
Top-performing professional with over ten years of experience. I am seeking to continue growing in my career path and expanding my knowledge. I continuously seek out opportunities to learn and grow; I am dedicated, and I always face new challenges head on with a great deal of ambition. In the past seven years I have garnered experience in multiple facets of the workforce including sales, clerical, Human Resources, Payroll, and administration Additionally, I have also completed training in Salesforce and Scrum Management. I work efficiently on my own as well as with my team and I am seeking a position where I can develop new skills and excel while giving my best to an employer.
Core Competencies
Data Management
Client Management
Scrum Management
Prioritize conflicting requirements
Outstanding communication and interpersonal skills
Resource Management
Excellent communication skills
Stakeholder management
Salesforce Administration
MS Excel, Word, PowerPoint, and Outlook
Exceptional Critical Thinking & Problem-Solving Skills
Retaining talent
Mentoring and Coaching
Handle multiple projects across regions
Influence sales to meet business goals
Conflict resolution, facilitation, negotiation
Project Plans
Employment
PNC BANK Financial Center, New Brunswick, NJ February 2022 – Present
Financial Consultant Business Banking
Contribute to the continuous growth of the branch by actively identifying and pursuing new business development opportunities while investing time in strengthening existing client relationships.
Develop and implement a sound business plan which focuses on proactive and innovative branch initiatives to promote growth, customer retention and achievement towards business goals and objectives.
Provide strong leadership particularly with a highly diverse team through effective communication, mentoring, coaching, and leading by lesson learned.
Creating and sharing reports and making sure the district activities are completed in a timely manner
INVESTORS BANK, East Brunswick, NJ October 2016 – June 2021
CSA, Personal Banker, CSA Supervisor, District Sales Force Coordinator
Received three promotions within the span of two years and continue to strive towards professional growth
Currently working as an SME during the Salesforce conversion and provide continuous support; utilize Salesforce platform to grow business efforts and monitor progress.
Coaching the district with salesforce. (Entering referrals, completing customer engagement, creating, and closing out cases)
Creating and sharing reports and making sure the district activities are completed in a timely manner
Currently leading team in Middlesex Market which involves supporting all business development efforts
Contribute to the continuous growth of the branch by actively identifying and pursuing new business development opportunities while investing time in strengthening existing client relationships.
Leadership role in various professional organizations and community events to maintain a strong presence
Develop and implement a sound business plan which focuses on proactive and innovative branch initiatives to promote growth, customer retention and achievement towards business goals and objectives.
Provide strong leadership particularly with a highly diverse team through effective communication, mentoring, coaching, and leading by lesson learned.
Work as a liaison between several districts in leading various projects and ensure communications plan, manage project level decisions and stakeholder expectations.
Collaborate with IT division for system support and provide feedback for enhancement and improvements.
Collaborate with Branch Administration for procedural support and product feedback for enhancements and improved productivity across the district.
Handled multiple projects across the district and presented during monthly leadership meetings and special events.
ACULABS, East Brunswick, NJ May 2014 – June 2016
Data Entry Supervisor
Answer phones, send faxes, file documents, sort mail and maintain an amicable work environment.
Accession patient information, label blood and specimens, and call clients for critical lab results
Distribute work evenly amongst colleagues during rush hour and make sure everyone has an understanding of the job required and training new employees to the department.
Ensure customers satisfaction by crafting meaningful solution through true collaboration with various departments.
Leadership role in various professional organizations and community events to maintain a strong presence within the community.
Accession payroll, collect and compile employee information and assist in taking care of personnel issues and concerns.
PICTURE ME STUDIOS (CPI Corp), Old Bridge, NJ September 2011 – June 2014
Assistant Manager
● Handled all types of transactions while also promoting sales and helping customers to build photo packages that best meet their needs.
● Maintained an amicable, clean, and well-organized ambience for our clientele and took care of inventory and placed orders for supplies and important studio needs.
● Made the associates’ schedules and made sure that all shifts were covered at all times
Education
SAYREVILLE WAR MEMORIAL HIGH SCHOOL, SAYREVILLE NJ, High School Diploma
Professional Associations
Islamic Center of Old Bridge: Serving on Human Resource committee, which consists of HR personnel from various backgrounds to discuss the changes and trends in HR and make sure that the staff adheres to all state regulations.
Asian American Chamber of Commerce: Member
Muslim American Committee of NJ: Member
South Asian Committee of NJ: Member
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