Customer Service Data Entry

Cynthia A. Blevins

Preferred Name - Cindy

*** ********* ******, *** *****, TN 37830

865-***-**** ️cynthiablevins2023@gmail.com

Professional Summary

Accomplished Sales and Customer Service Professional with 25+ years of experience. Adept at building strong client relationships, managing inbound and outbound communications, and identifying consumer needs. Skilled in administration, event coordination, and office management. Proficient in Microsoft Office Suite (Outlook, Word, Excel) and Windows 11.

Key Skills

Strong Seller/Buyer Relationships

Trustworthy, Supportive, & Ethical

Attention to Detail

Positive & Empathetic Attitude

Strong Communication Skills

Responsible & Organized

Ability to Multi-Task

Team Player with Honesty & Integrity

Professional Experience

Coldwell Banker Jim Henry & Associates – Kingston, TN

Affiliate Broker (RRS) [2021 - Current]

Guide and assist buyers and sellers in marketing and purchasing properties under the best terms and prices.

Assess clients' needs and financial capabilities to offer tailored solutions.

Negotiate contracts to ensure fair and ethical transactions.

Collaborate with appraisers, lenders, home inspectors, and title agencies.

Accompany clients to closings to ensure smooth transactions.

H&R Block – Oak Ridge, TN & Springfield, OH

Customer Service Professional & Tax Professional 1 [Seasonal 2024 – 2025 2008 – 2014]

Provided outstanding customer service, scheduling, and administrative support.

Prepared tax returns and assisted clients with financial inquiries.

Ensured office procedures were followed, including opening/closing duties, POS transactions, and cash drawer reconciliation.

Sutherlin Subaru – Kingston, TN

Financial Assistant [2023 – 2024]

Organized and submitted signed financial documents to lending institutions for funding.

Managed document processing and ensured compliance with financial requirements.

Scanned and archived all relevant documents into Reynolds for future reference.

HER Realtors – London, OH

Realtor - Residential Relocation Specialist (RRS) [2015 - 2020]

Assisted buyers and sellers in marketing and purchasing residential properties.

Evaluated client needs and financial qualifications to propose suitable solutions.

Negotiated contracts and worked with real estate professionals to facilitate seamless transactions.

Supported clients through the closing process.

Education & Training

Hondros College of Real Estate – Dayton, OH

Real Estate Courses

Martial Arts Training

Columbus State Community College – Columbus, OH

Business, Accounting & Basic Computer Courses

Mifflin Senior High School – Columbus, OH

Diploma – College Prep Courses

Technical Skills

Microsoft Office Suite (Outlook, Word, Excel)

Windows 11

Point-of-Sale (POS) Systems

Customer Relationship Management (CRM) Software

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