Customer Service Medical Billing

DENADA COBANI

**** * *** **

Oak Creek, WI *****

C: 414-***-****

************@*****.***

Professional Profile

Self-motivated entry level candidate with a history of success in administrative support, management and customer service as well as a strong background in Medical Billing & Coding, Dispatching, Book keeping, Accounting, Federal and State tax return preparation

Skills

Ø Insurance Claim Billing & Processing

Ø Medical Terminology

Ø Government & Third-Party Payers

Ø Managed Care (HMO, PPO & POS)

Ø Medical Office Procedures

Ø Electronic Medical Records (EMR)

Ø TRICARE, Medicare & Medicaid

Ø Worker’s Compensation

Ø Book keeping

Ø Dispatching

Ø Accounting

Ø Payroll

Ø QuickBooks

Ø Management

Ø Staffing Administrator

Ø Safety Specialist

Ø HIPAA

Ø MOSS & Medisoft

Ø HCPCS

Ø CPT-4 & ICD-9-CM

Ø Patient registration and scheduling

Ø Interpreting

Ø Tax specialist

Education

MATC 2016

Certified public accountant (CPA) certification

Business and individual tax return preparation

Ultimate Medical Academy – Tampa, FL

2011

Medical Billing & Coding Diploma

Includes medical terminology, anatomy and physiology, disease processes, surgical procedures, life cycle of an insurance claim, health care settings, health care payers, procedure and diagnosis coding from medical records, reimbursement systems, facility billing, keyboarding, word processing, medical practice management systems, and life skills for success

“EqeremCabej” University – Gjirokaster, Albania 2004 Language & Literature Teaching Bachelor Degree.

Certifications

● Early Childhood Education 2007

● Shaken Baby Syndrome 2007

● CPR Certified 2007

● CPC Certified 2011

● CPA Certified 2016

Experience

Discovery Stage Preschool – Caledonia, WI

10/07-9/08

Assistant Teacher

· Worked with young children and adhered to curriculum in support of learning needs

· Led activities to develop skills in math and other educational subjects

“NaimFrasheri” High School – Frasher, Fier (Albania) 9/00-11/01

Lead Teacher & Librarian

· Taught Albanian language and literature in the high school level

· Served as school librarian, managed books and periodicals, and oversaw all paperwork

“HekuranManeku” Middle School – Patos, Fier (Albania) 12/01-11/04

Lead Teacher & Department Head

· Taught language and international literature while tutoring students on a range of subjects

· Conducted department meetings, observed teachers, and provided constructive feedback Cobani Trucking LLC – Oak Creek WI

09/2010-07/2015

Mnager, Dispatching, Book keeping, Accounting

Fabio Trucking LLC – Oak Creek, WI

07/2015-Present

Manager, Dispatching, Bookkeeping, Accounting

Western Bilingual - Milwaukee, WI

06/2015 – Present

Albanian-English interpreting

Tax Return Preparation

2016 – Present

Life insurance Agent

2017-2018

Qualifications

● Able to multi-task and work effectively with a large volume of information

● Highly organized and capable of prioritizing workloads to meet deadlines

● Fluent in English, Albanian, Italian, and Greek

● Customer service oriented with the ability to identify and address needs

● Motivated, attentive, and willing to learn

● Amiable and productive in team environments

● Familiar with CPT Modifiers and Medical Severity Diagnosis Related Groups

(MS-DRGs)

● Possess a thorough knowledge of modern clinical practices and procedures

● Type 60+ WPM and comfortable utilizing many systems and applications

● Familiar with QuickBooks, Payroll and Accounting

● Able to manage groups of people

● Experience in dispatching and bookkeeping

● Business and individual tax returns

Contact this candidate