Human Resources Operations Specialist
Resume:
Rita Chaderjian Beretta
*********@*****.***
Senior Human Resources Operations Specialist
Conflict Resolution / Coaching and Counseling / Employment Law Compliance/Event Planning Driven professional with solid experience in benefits administration, employee relations, and employment law compliance. Adept at handling all facets of human resources management within multi-billion dollar corporations, liaising effectively with senior management to determine corporate requirements. Maintained and built enduring and beneficial partnerships with business leaders, managers and employees across 32 offices globally. Proven track record of successfully working in a complex, matrix organization with the ability to work independently, taking ownership to positively influence end results.
Professional Experience
Related Companies, New York, NY 9/2001 to 10/2019
Senior HR Operations & Shared Services Specialist, 1/2016 to 10/2019
•Managed HR cases through the ServiceNow platform; processing requests and inquiries, providing status updates through timely resolution for complex cases for 4,000 active employees and all former employees
•Partnered with Compensation, Legal, Recruiting, Benefits, IT, and Payroll to resolve escalated cases
•Researched issues between managers and employees, conducting investigations and making recommendations in response to concerns
•Collaborated across the Human Resources team to establish operational standards to ensure delivery of key HR processes and ensure polices and procedures are followed and in compliance with applicable laws
•Provided High-Level Support in administration and communication of benefits, compensation, disability leave, tuition reimbursement, 401(k) and open enrollment
•Conducted virtual New Hire Orientation across all sites for Corporate and Union employees
•Served as a subject matter expert and recommended HR system enhancements
•Managed high-volume hiring initiatives by onboarding weekly new hires for over six payroll companies
•Processed and approved transactions in HRIS such as acquisitions, terminations, promotions, transfers, salary changes and off-boarding
•Managed I-9 Integrity for all new and existing employees; liaised with managers and employees on process and procedures; completed audits of I-9 forms and monitored daily I-9 reports and supporting documentation following federal requirements
•Processed employment verifications and unemployment request forms
•Created and maintained employee job aids and HR process guides
•Conducted and delivered HR training concerning a variety of HR topics and core processes
•Supervised and coached new and temporary HR hires
•Reviewed and approved Union dues and benefit invoices to submit to A/P for timely payment
•Complied with federal, state, and local legal requirements by studying existing and new legislations; ensured compliance with programs were being appropriately administered Human Resources Generalist, 6/2001 to 1/2016
•Organized and managed annual open enrollment for benefits
•Acted as liaison between employees and benefit vendors to resolve issues
•Lead weekly New Hire Orientation sessions
•Managed background checks including oversight of vendor, payment and approval of invoices, applicant management and supporting management with high volume of hiring initiatives
•Collaborated with business leaders and talent acquisition team to develop and implement successful summer internship program in accordance with our talent strategy initiatives
•Managed time management data maintenance and adjustment requests
•Proactively managed terminations, including conducting exit interviews, and processing COBRA
•Administered 401(k), working closely with Payroll and assisting employees with all areas of the plan
•Managed annual performance evaluation forms and developed salary reports for Senior Management
•Served as single point of contact to external vendors in hiring and managing temporary employees
•Coordinated large and small-scale events across the organization, including health fairs, holiday events, and other employee engagement initiatives
•Administered all background checks, prepared offer letters and verified I-9 documents
•Managed all vacation/personal/sick benefits; creating reports, auditing, training, implementing system and policy changes, and processing annual leave payouts
•Oversaw employment related record-keeping functions, maintaining and keeping all records and files up to date and in compliance with all applicable laws, regulations and policies
•Assisted Executives with the new HR intranet site, which encompassed self-service benefits enrollment
•Delivered high-level support to the SVP and VP of Human Resources concerning a variety of HR matters Sales Team Leasing Assistant, 9/2005 to 09/2006
•Assisted Sales team and developers
•Scheduled and met with prospective clients at properties Axistel Communications Inc., Jersey City, NJ 1/2000 to 03/2001 Tier Two Customer Service Specialist
J.G. Wentworth, Fort Lee, NJ 6/1997 to 07/1999
Executive Assistant to the CFO/Call Center Manager Nordstrom, Paramus, NJ 9/1996 to 05/1997
Top 10% Sales Associate
A & P, Cliffside Park, NJ 9/1994 to 08/1996
Pharmacy Technician, Flower Department Manager, Bakery Stocker, Front Desk Register Education & Credentials
New York Institute of Technology
Bachelor of Science in Business Administration, Concentration in Human Resources Management Professional Certifications:
SHRM Management Certification • SHRM Generalist Certification • SHRM Law Certification Technical Skills:
Microsoft Office, ABRA, Tenrox, Concur, Halogen, iCIMS, ServiceNow, and UltiPro
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