Real Estate Operations Support

(***) *** - **** **************@*****.*** Boston, MA – Willing to relocate to Spain

OPERATIONS SUPPORT LOGISTICS & PROJECT COORDINATION Fabiana Urbina

PROFESSIONAL SUMMARY

Business Administration & Management professional with experience in operational support, coordination, and logistics. Over 6 years of leading cross-functional teams in high-impact initiatives across industries such as hospitality, real estate, and marketing. Extensive experience managing projects end-to-end, from concept to launch, including report development, workflow optimization, and continuous improvement through data-driven decision-making. Fully bilingual in English and Spanish.

EDUCATION

Business Administration & Management

2015-2018

Quincy College

Development Administrative Lead Boston, MA June 2024 - July 2025 Core Investments

Directed the administrative development area, optimizing processes, coordinating logistics, and prioritizing tasks to ensure efficient project execution. Developed financial and billing reports with accuracy and timeliness, presenting findings to senior management with clear recommendations and action items for decision-making. Led creative and strategic initiatives while maintaining confidentiality and efficiency. Collaborated in the creation of the marketing department, driving digital initiatives such as corporate website development, advertising campaigns, and social media management. Event Manager Coordinator Boston, MA March 2023 - Aprill 2024 LongWood Venues & Destinations

Planned and executed events with up to 5,000 participants, managing teams of over 150 people. Increased client satisfaction and streamlined operational processes, ensuring quality standards for every event.

Managed budgets, payroll, and billing, optimizing resource allocation and reducing labor costs. Coordinated logistics and maintained strategic relationships with clients and vendors. General Manager December 2019 - March 2023

Mother Anna's, North End

Designed and implemented customer loyalty strategies and menu development to boost sales and retention.

Negotiated with vendors, optimized costs, and ensured consistent product supply. Managed overall restaurant operations, including reservations, staff, and inventory. Led and trained teams to drive productivity and deliver exceptional customer service.

.

www.linkedin.com/in/fabianaurbinag

SKILLS

PROFESSIONAL EXPERIENCE

CERTIFICATIONS

Professional Certificate in Sales & Marketing – CSI Boston Professional Certificate in Digital Multimedia – CSI Boston Massachusetts Notary Public

Strategic Thinking, Project Management & Operations Leadership, Cross-Functional Team Leadership & Development, Waterfall Methodology, Google Workspace, Microsoft Excel, Microsoft Project, Asana, Canva, Planning & Organization