Project Manager

Cristine Brown

281-***-**** ********.*****.*****@*****.*** www.linkedin.com/in/cristinebrown

Experience:

Career Break, Seattle, WA 2024-Present

Lululemon, Seattle, WA 2024

Agile Project Manager (contract)

● Produced and oversaw the transition of data infrastructure as Scrum Master through multiple major releases. Coordinated standardization of attributes and data labels that enabled the buying and forecasting process.

● Facilitated Agile Scrum ceremonies, managed the change management process for all releases, and oversaw all deployment activities along with hyper care.

PatientPoint Health Technologies, Remote 2020-2024 Agile Project Manager

● Managed upgrades of pricing/sales internal tools and processes by creating documentation, conducting user interviews, and gathering requirements. Significantly decreased time to quote and streamlined ad reservation process. Onboarded team to the tool and process by creating a training program that is still used today.

● Improved consistency and predictability of deliverables by streamlining Agile processes and successful sprint executions through writing and refining user stories in close collaboration with teams and stakeholders to capture detailed requirements, acceptance criteria, and prioritization, contributing to improved velocity.

● Executed major product upgrades for digital publishing and web-based software products, ensuring timely delivery of business-critical product innovation in a quickly growing tech media organization.

● Coordinated timelines, facilitated communication with leadership, managed dependencies, and creatively resolved complex conflicts to maintain project momentum and stakeholder alignment by Led cross-functional software development teams in an agile environment by leading cross-functional software development teams. Quotient Technology, Cincinnati, OH 2019-2020

Business Operations Manager

● Developed and implemented KPIs, optimized monthly reports, and gathered insights/stakeholder needs.

● Oversaw the creation, definition, and execution of dashboards for executive-level consumption which led to a reduction in manual KPI analysis and reduced effort redundancy in the sales organization. Direct Energy, Houston, TX & Pittsburgh, PA 2016-2019 Solutions Analyst (2018-2019)

● Managed development and implementation of a process that prioritized strategic projects and initiatives within a ~$35M portfolio, ensuring efficient application of resources.

● Created comprehensive training, proposal materials, and requirements for stakeholder buy-in, which ensured projects were executed quickly, contributed to critical business growth, and reduced project/resource waste. Digital Business Analyst (2017-2018)

● Optimized the Digital Product enhancement by prioritizing backlog projects according to key criteria including strategic importance and resource requirements.

● Determined and codified the entirety of the agile software development lifecycle and scrum process flows and facilitated workshops with the Digital Product Management team to define the final processes. Portfolio Analyst (2016-2017)

● Produced cost and time savings for the organization by simplifying the project financial tracking system.

● Expedited the onboarding process by developing Project Manager training for 60+ project managers. Education:

Texas Tech University, Lubbock, TX 2015

Bachelor of Arts Degree in Business Administration, Management Information Systems Skills and Certifications:

Notary Public, Washington State

Certified Scrum Product Owner

Professional Scrum Master I

Technology: Atlassian Suite (JIRA, Confluence), Planview, Smartsheet, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Google Suite (Gmail, Drive, Calendar, Sheets, Docs, Slides), Beautiful.ai, Canva, Zoom, Slack, Salesforce, SAP, MicroStrategy, PowerBI, Tableau, SQL, Microsoft Access, ServiceNow, Microsoft Publisher, SharePoint, Visio, LucidChart, Mural, Greenhouse (implementation)

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