Human Resources Training Coordinator

KIM MATHIS WEST

*********@*****.*** 919-***-****

HUMAN RESOURCES – Learning/Training Coordinator

Effectively develop, coordinate, and implementation of employee training program. The focus is to provide training support to multiple departments and people leaders in both individual and group settings. Use autonomy to ensure assigned goals and tasks of the program are met. Work along with leadership and corporate management to develop strategies to hit target goals. Expert in assigned tasks by utilizing understanding of all areas of assigned responsibilities. Results driven through focus and attention to detail, quality delivered by excellent oral and written communication skills, proven people skills, strong knowledge of coaching and training techniques, effective customer communications, problem-solving abilities, project management, prioritizing and managing multiple and changing projects/priorities with professional business demeaner. Monitoring business standards as priority number one.

Solid knowledge of Microsoft Office programs, specifically outlook, excel, power point. Excellent working knowledge of learning management systems and e-learning platforms and SuccessFactors. Have experience with Sales Force, !PVHOU, (RSS) Retail Service Systems and SCS systems, LHQ, Labor Management Systems, ATS dashboard, Real Time Compliance Monitoring Systems.

PROFESSIONAL EXPERIENCE

A O Smith Inc. – Charlotte NC

February 2022- Present

Training Coordinator

Conduct OSHA and EHS (Environment Health and Safety) and C-TPAT (Customs-Trade Partnership Against Terrorism) trainings

Managed database and facilitates required trainings

Track progress and report completions of training to corporate team

Perform audits on all matrix to ensure compliance in quality and training

Project Manager for continuous improvement projects for production line

Work with Engineers, Managers, Team Leads and Operators by writing job instructions

Tracked completion of Job Instruction Breakdown for all Operators (written training instructions)

Highly motivated and passionate for delivering engaging learning sessions

Additional Duties:

Project Manager and Employee Engagement Coordinator for all activities and events

Amazon

September 2020 – February 2022

Learning Trainer

New facilities launch team member (travel)

New hire onboarding, cross training, retrains and coaching in process path

Supported operations labor management and produced productivity reports

Monitored compliance levels

Trained Executive Leadership and Administrative Assistants

Stericycle Environmental Services - Houston TX

February 2019 - February 2020

Customer Relations Specialist

•Supported department processes by performing related duties requested by team

•Approved and emailed invoices and manifest to clients,

•Assisted specialist with paperwork and customer communications

•Reconciled manifest

•Provided clerical support for billing and client relations managers

•Scheduled pick-ups and delivers for calendar year and monthly schedules

•Processed store openings and closing request for supplies

•Scheduled employee hazmat trainings for new stores

Harris County Fire Marshall’s Office – Humble TX

June 2018 – September 2018

Administrative Assistant

Customer Service – processed request for official documents

Receptionist – answered multiple phone lines

Extracted building plans for inspections

Processed payments for inspections and bank deposits

Processed applications for special events and training request

Arranged travel for Inspector’s staff

Flotek Industries/Contract – Houston TX

December 2017 – March 2018 HR Administrative Assistant

•Provided comprehensive support to HR department

•Stored, organized and managed files

•Prepared orientation materials

•Maintained strict confidentiality

•Assisted in arranging random drug test

•Receptionist duties as needed

•Microsoft office Suite

•Support including mailing, scanning, and copying to human resources functions

•Open, sort and distribute incoming correspondence

Edward Water's College – Jacksonville FL

April 2016 – July 2016

Administrative Assistant/Receptionist

•Aided the President and Executive Vice President/COO as needed

•Assisted the Secretary of the College with task for the Board of Trustees

•Maintained professional decorum in President's office

•Professional communication skills and able to multitask while maintaining pleasant demeanor

•Placed orders for supplies for all vendors and prepared requisitions for purchase orders

•Scheduled calendars for the President, Vice President and conference rooms

SAFT Batteries America Inc. – Jacksonville FL – Contract – Remedy Staffing

August 2014 – April 2016

Human Resources Coordinator/Receptionist

•Multi-task a variety of administration, clerical and record keeping duties

•HR workflow for new hires/benefits/orientation/terminations

•Ordered background checks and drug screening

•Handled onboarding procedures for new hires

•Maintained MQ1 software program for employee trainings and positions/roles

•Verified employment eligibility (I-9 forms)

•Arranged travel and itineraries

•Screened employment applications and resumes

•Maintained employee personnel and benefits files

•Arranged meetings and interview itinerary

•Documentation of job evaluations and performance reviews

•Organized staff development and training events

•Organized New Hire Orientation/Benefits

Additional Business Experience and Training:

Child Care Management including National Management Certificate

Retail Management including Business and Fashion Diploma

EDUCATION

Greenville Technical College Business Management

Associate degree

The American Business and Fashion Institute Business Management

Diploma

Concord High School General Diploma General Education

Contact this candidate