LEVONE PLEAS
Email: *******@*****.*** Phone: 562-***-****
Location: San Gabriel, CA LinkedIn: linkedin.com/in/levonepleas-3246a096 PROFESSIONAL SUMMARY
Experienced logistics and operations professional with 25+ years of expertise in supply chain management, dispatch operations, and route optimization. Proven track record in managing high-volume logistics operations, coordinating multi-site distribution, and implementing process improvements that increased operational efficiency by 15%. Expert in SAP, Descartes routing systems, and warehouse management with strong background in equipment operation and safety compliance. LOGISTICS EXPERTISE
Systems Proficiency: SAP • Descartes Routing • OmniTracs • Warehouse Management Systems
Operations Management: Supply Chain • Inventory Control • Route Optimization • Fleet Coordination
Equipment Certifications: Forklift • Scissor Lift • Boom Lift • Class B CDL • Heavy Equipment
PROFESSIONAL EXPERIENCE
Collection Material Coordinator American Red Cross January 2024 – Present
• Manage complex supply chain operations for blood collection materials across multiple distribution centers
• Coordinate logistics for 50+ collection sites ensuring timely delivery of critical supplies
• Optimize inventory levels reducing waste by 20% while maintaining 100% supply availability
• Oversee equipment distribution and maintenance for mobile blood drives and fixed collection sites
• Implement quality control processes ensuring all materials meet regulatory standards before distribution
• Manage vendor relationships and coordinate procurement activities for cost- effective supply chain operations
Customer Service Representative/Dispatcher Shred-it Stericycle August 2005 – November 2023
• Coordinated daily operations for 100+ service routes using SAP and Descartes routing systems
• Optimized driver schedules and routes reducing fuel costs by 12% and improving on-time performance
• Managed fleet operations including vehicle maintenance scheduling and driver assignments
• Processed 20+ dispatch tickets daily ensuring efficient resource allocation and customer satisfaction
• Increased operational efficiency by 15% through process improvements and route optimization
• Maintained 98% on-time delivery rate across all assigned routes and service areas
• Coordinated emergency dispatch services providing 24/7 operational support Customer Service Route Driver Iron Age Knapp Safety Shoes February 1998 – May 2005
• Managed dedicated delivery route serving 75+ commercial and industrial customers
• Achieved 100% on-time delivery performance through efficient route planning and time management
• Maintained accurate inventory tracking and coordinated restocking with warehouse operations
• Optimized delivery schedules reducing route time by 20% while maintaining service quality
• Managed customer relationships and coordinated special delivery requirements Insulation Technician/Warehouse Assistant PCI Contracting Company August 1995 – May 1998
• Managed warehouse operations including receiving, inventory control, and equipment distribution
• Coordinated material logistics for industrial construction projects at refineries and manufacturing plants
• Operated heavy equipment including forklifts, scissor lifts, and boom lifts for material handling
• Maintained equipment inventory and coordinated procurement for specialized construction tools
• Trained 6 warehouse staff in equipment operation, safety procedures, and inventory management
• Implemented safety protocols ensuring 100% compliance with Cal/OSHA regulations
EDUCATION & CERTIFICATIONS
Rio Hondo College Whittier, CA
Certificate: Insulation and Abatement Heat and Frost (HVAC) US Army Fort Jackson Columbia, SC
Administration Certificate: Logistics and Supply Chain Management Amanda Elzy High School Greenwood, MS
High School Diploma Honor Roll Student
EQUIPMENT CERTIFICATIONS & LICENSES
• Class B Commercial Driver's License – Current
• Certified Forklift Operator – All classes (sit-down, stand-up, reach truck)
• Certified Scissor Lift Operator – Heights up to 40 feet
• Certified Boom Lift Operator – Articulating and telescopic models
• OSHA Safety Certification – 30-hour construction and general industry
• Hazardous Materials Handling – Lead and asbestos abatement certified
• DOT Safety Compliance – Vehicle inspection and safety protocols TECHNICAL PROFICIENCIES
Logistics Software: • SAP (Materials Management, Warehouse Management)
• Descartes Routing and Scheduling
• OmniTracs Fleet Management
• Warehouse Management Systems (WMS)
• Transportation Management Systems (TMS)
Operations Management: • Inventory control and cycle counting
• Route optimization and planning
• Fleet maintenance scheduling
• Vendor management and procurement
• Quality control and compliance monitoring
Data Analysis: • Performance metrics and KPI tracking
• Cost analysis and budget management
• Operational reporting and documentation
• Process improvement and efficiency analysis
KEY ACHIEVEMENTS
• Reduced operational costs by 15% through process optimization and route efficiency improvements
• Maintained 98% on-time delivery rate across all managed routes and service areas
• Achieved zero safety incidents in 25+ years of equipment operation and warehouse management
• Trained 15+ employees in logistics operations, safety procedures, and equipment operation
• Implemented inventory management system reducing stock-outs by 25% and excess inventory by 20%
• Coordinated emergency logistics operations ensuring business continuity during critical situations
PROFESSIONAL AFFILIATIONS
• Transportation and Logistics Association – Active member
• Warehouse Operations Professional Network – Continuing education participant
• OSHA Safety Committee – Workplace safety advocate and trainer