Management Analyst Team Member

Shaýa S Pope

Cell: 301-***-****

E-Mail: *********@*****.***

-Professional Summary

I am a highly motivated young professional who seeks a challenging and rewarding career. I seek full-time employment and am flexible with scheduling changes. I work diligently in achieving personal and organizational goals. I seek and utilize all available resources to enhance my knowledge and efficiency.

-Skills

1.Vigilant

2.Physically fit

3.Effective team member

4.Good organizational skills

5.Excellent interpersonal skills

6.Excellent communication skills

7.Strong moral background and character

8.Good judgement and problem-solving skills

-Certification & Clearances

1.Firearms

2.X-Ray/Mag

3.Microsoft 360 Experience

4.Active Top-Secret Clearance

-Experience

February 2023 – Current

Bureau of Oceans and International Environmental and Scientific Affairs – Department of State

Management Analyst

1.Coordinates a variety of activities in assigned program area of responsibility

2.Performs other related duties as required.

3.Working with Team Leads and Project Managers to identify, secure, and onboard resources for the program

4.Performs other duties as needed from Team Leads and Project Managers

5.Make travel arrangements, including airline and hotel reservations for office staff. Organize passports, visas, and travel advances, as necessary. Complete Electronic Country Clearance (eCC) requests. Upon staff return, prepare and submit travel vouchers.

6.Pre-clear and escort visitors, including senior foreign officials, to and from the office.

7.Arrange meetings, including by reserving meeting rooms, setting up telephone and video conferences, preparing tent cards, and facilitating catering.

8.Arrange for the delivery and receipt of mail and supplies.

9.Coordinate all in-office work by third parties, such as cleaning crews and IT services.

10.Attend office and bureau staff and other meetings, as required by either the Director or Deputy Director.

11.Develop and maintain a working knowledge of Department computer systems and databases.

12.Ensure that the office’s computer equipment is in working order and liaise with IT, as necessary.

13.Maintain office files and assist with the retiring of office files.

14.Prepare and submit bi-weekly Time and Attendance reports for all officers in OPA, maintain office Time and Attendance records, and follow-up with personnel to ensure all items are submitted on time and correctly.

15.Maintain stocks of office supplies, handle purchase orders, work orders, and repair orders for office equipment.

16.Assist all personnel with accounts and other tasks needed to complete all onboarding and departure requirements.

17.Maintain office-wide email distribution and phone contact lists and organization chart.

18.Order business cards for office personnel.

19.Maintain safe combos in a locked cabinet, and let people see their safe combos when needed.

20.Maintain the End of Day Checker folder.

21.Send suite access requests to DS, copying other USO as needed.

22.Maintain record management for the office

23.Assists with onboarding new employees.

September 2021 – February 2023

Uniform Division Diplomatic Security - Department of State

Diplomatic Security Assistant

Authorized entrance papers and granted or denied entrance to building.

Monitored and authorized entrance and departure of about 100 employees and visitors daily.

Inspected suspicious activities and monitored premises for criminal acts and rule infractions.

Provided detailed reports. Reported suspicious activities.

Wrote detailed reports on property damage.

Checked and verified photo identification prior to granting facility access.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Guarded restricted areas to prevent unauthorized entry.

Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Verified photo IDs and other credential to allow guests passage.

Provided insight regarding job duties to optimize productivity.

Warned persons of rule infractions or violations and evicted violators from premises.

Documented security-related situations and submitted classified reports to superiors.

Wrote up classified reports for supervisors.

Communicated with team members and building management via classified documents, emails, and telephones.

Provided friendly and professional assistance to employees, visitors, and customers.

Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.

Warned violators of rule infractions and escorted unauthorized persons off premises.

Monitored building and property entrances and exits to detect intrusions and protect assets.

Prevented security breaches by analyzing systems, researching risks, and being vigilant of my surroundings.

February 2021 - September 2021

Blueline Security Services, LLC

Security Supervisor/Human Resources Assistant

Coordinated employee schedules to verify proper shift coverage for facilities.

Verified correct resources allocation by assessing customer security needs and coordinating manpower to meet demand.

Prepared thorough reports detailing daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Maintained optimal guest security standards by supervising security staff of multiple site locations in a timely manner.

Drafted detailed reports and submitted to appropriate personnel.

Identified security concern with foot patrols of building and surrounding areas.

Monitored and maintain adequate security of the facilities to ensure the safety of employees and visitors.

Built and developed lasting relationships with employees, peers, upper management, and outside vendors.

Answered employee questions regarding benefits.

Coordinated events for vendors to evaluate the company.

Oversaw the benefits enrollment process by answering questions and assisting employees with login details.

Worked with different department in the workplace to update policies as needed for corporate accountability and workplace health.

Handled employee conflicts efficiently while following all company procedures.

Regularly updated HR databases to reflect employee information, changes in benefits and other details.

Brainstormed with other human resource personnel to determine different ways to make a workplace better.

Carried out exit interviews and off-boarding process for resigned and terminated employees.

Completed out service weapons forms for resigned and terminated employees.

Provided insight regarding job duties to optimize productivity.

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