Customer Service Team Members

AR

ARIANNA RISHEL

********@*****.*** 270-***-**** Elberton, GA 30635

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong work ethic

Willing to learn new skills

Exceptional customer service

Cash handling

Teamwork

Cleanliness standards

High volume dining

Effective communication

Problem solving

Bavarian Bierhaus Nashville, TN

SERVER/BARTENDER

08/2021 - 07/2025

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Maintained a clean and orderly dining area for an enjoyable guest experience.

Bussed and reset tables to keep dining room and work areas clean. Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships. Handled cash transactions accurately, contributing to balanced daily financial reports.

Amazon Nashville, TN

DELIVERY DRIVER

12/2020 - 02/2021

Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes. Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Operated vehicle safely in highly congested areas with no traffic violations. Summary

Skills

Experience

Maintained upbeat, positive attitude in busy, customer-focused environment.

Loaded truck and properly secured items to prevent damage for deliveries. Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Cracker Barrel Old Country Store

SERVER/TRAINER

05/2017 - 11/2020

Executed orders efficiently and ensured timely food delivery. Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.

Trained new team members on restaurant procedures, menu items, and performance strategies.

Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback. Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.

Enhanced customer satisfaction by providing efficient and friendly service during peak hours.

Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.

Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.

Austin Peay State University Clarksville, TN

Associate Of Applied Science

04/2024

Education and Training

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