Administrative Assistant Dental

Tasheanna Mitchell

**** ******** **, *******, ** • 404-***-**** • ********.***********@*****.***

Treatment Coordinator

To obtain a career in a field that I am the most passionate about and that will allow room for growth and skill enhancement.

WORK EXPERIENCE

MILLKEY WAY PEDIATRIC DENTISTRY 03/2024 - 03/2025

ADMINISTRATIVE ASSISTANT

• Take and document patient dental history and updates, as well as overall health and medication history.

• Answer phone calls in a fast-paced environment.

• Equipped with solving difficult situations/patients in a pleasant manner.

• Sort and file document in proper locations, scan important documents, make copies and send faxes accordingly.

• Schedule appointments for both hygiene and doctor/dentist.

• Keep area and all office records organized and maintained.

• Insert/verify insurance and process claims.

• Assist with billing/finance as well as collecting any overdue balance

• Liaison between patient and provider and communicate effectively and efficiently with all dental staff as well as contracted laboratories and partnered offices.

• Present treatment and ensure patients are fully aware of all financial obligations as well as their insurance coverage.

• Collect payment via various payment methods.

• Experience in Denticon, Dentrix, CurveGro, Open Dental, and EagleSoft.

• Proficient in Microsoft Word, Excel, Outlook, Google Sheets and Docs. Utilize Microsoft Excel and Google Sheets daily

TOWN DENTISTRY 09/2022 - 07/2023

RECEPTIONIST/DENTAL ASSISTANT

• Take and document patient dental history and updates, as well as overall health and medication history.

• Answer phone calls and assist with answering/solving issues and questions.

• Sort and file document in appropriate locations, scan important documents, make copies and send faxes accordingly.

• Schedule any appointments and make calls to collect any information/payment needed.

• Keep area and all office records organized and maintained.

• Assist dentist with chair-side 4-handed dentistry by handling supplies and instruments as requested.

• Prepare tables and trays for dentist with necessary instruments and supplies.

• Clean and sterilize instruments and prepare treatment rooms as needed.

• Take, expose, and mount high quality dental radiographs.

• Ensure proper supply of equipment and material.

• Perform patient charting as instructed by the dentist.

• Welcome patients and get them situated in the proper treatment room

• Call in patients’ prescriptions

• Assist dentist in 4-handed chair side dentistry

Medcura Health 09/2021 - 05/2022

Dental Assistant

• Take and document patient dental history and updates, as well as overall health and medication history.

• Assist dentist by handling supplies and instruments as asked.

• Prepare tables and trays for dentist with necessary instruments and supplies.

• Clean and sterilize instruments and prepare treatment rooms as needed.

• Take, expose, and mount high quality dental radiographs.

• Ensure proper supply of equipment and material.

• Perform patient charting as instructed by the dentist.

• Welcome patients and get them situated in the proper treatment room

• Aid with the front desk

• Answer phone calls and assist with answering/solving patient’s issues and questions

• Call in patients’ prescriptions.

• Inventory

FAMILY DOLLAR 01/2018 - 02/2020

ASSISTANT MANAGER

• Greet customers entering establishments

• Receive payment by cash, check, credit cards, vouchers, or automatic debits

• Stock inventory

• Answer phone calls and aid customer complaints and/or questions

• Count cash after shift/ when closing

• Stock aisle with inventory

• In charge of interviewing and training all new employees

• Maintain all sanitation procedures and food safety guidelines

• Inventory

• In charge of making sure all paperwork is completed as well as making sure all deposits are counted and processed.

EDUCATION

Radiologic Technician

ATLANTA TECHNICAL COLLEGE ATLANTA, GA • 12/2026

Dental Assisting

Uei- MORROW Morrow, GA • 11/2021

Diploma

Henry w. grady high school Atlanta, GA • 05/2016

CERTIFICATIONS

HIPPA Certification 08/2021 - Present

Radiology Certification 08/2021 - Present

Coronal Polishing Certification 08/2021 - Present

CPR Certified 03/2023 - 03/2025

SKILLS

Skills: 2 years sales, 8 years customer service, Beginner Spanish, Billing, Claim submission, Efficient problem solving,multitasking,typing and decision-making skills, Excellent customer service and communication skills, Insurance verification, Proficient in Microsoft Word,Excel,PowerPoint,Outlook,Google Sheets and Google Docs, Scheduling and auditing, Treatment Coordinating

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