Quality Engineer Supplier
Resume:
STEVEN M. GRIFFITHS
Bluffton, SC *****
*********@*****.***
SKILLS and EXPERIENCE SUMMARY
Performance and results driven quality leader with a strong record of accomplishments in quality improvement and cost reductions. Creative and assertive problem solver with advanced expertise in the latest aerospace and automotive quality management methods and tools. Well versed in all functional areas of quality management. Excellent quality systems, project management, new product introduction, lean-six sigma, supplier quality improvement skills.
Training and certifications: ASQ CMQ/OE, CQE, CQA, Trained in Lean/Six Sigma.
APPLICATION EXPERIENCE AND TRAINING
ASQ CMQ/OE, CQE, CQA, Lean/Six Sigma, RCCA, Quality Audits, ISO9001/AS9100, SPC, DOE, MSA, APQP, PPAP, FMEA, 8D, Control Plans, Process Capability Analysis
EMPLOYMENT HISTORY
Sr. Principal Quality Engineer (contractor)
General Dynamics-Ordnance and Tactical Systems, Bluffton, SC Remote/Part time (2023)
Performed supplier quality engineering for Hydra-70 Rocket / Missile program. Developed and managed supplier AS9102 based first article test plans, test reports, and failure management to assure compliance with technical and contractual requirements.
Quality Engineer
L-3 Insight, Londonderry, NH (2018 to 2021)
Performed as Quality lead on program team for DoD electro-optical programs. Managed customer/contractual requirements, testing and failure analysis. Led product and process improvements. Recognized as the top company AS9100 auditor. Audit leadership led to major new product introduction process improvements. Held Secret clearance.
Sr. Quality Manager (contractor)
QuEST Global at United Technologies Aerospace Systems, Vergennes, VT (2016-2018)
Accomplishments and responsibilities:
Led and executed industry best-in-class corporate wide Zero Defect Plan (ZDP) program and projects for UTAS site involving customer (Airbus, Boeing, Lockheed-Martin), factory, and supplier quality improvement. Improved quality by over 70 percent.
Utilized advanced quality tools and process control strategies including: PFMEA, PPAP, Process flow analysis, mistake proofing, and measurement system analysis.
Engineering Manager
ASK-IntTag, Essex Jct., VT (2015 - 2016)
Accomplishments and responsibilities:
Led engineering and maintenance staff as well as engineering projects for Government secure electronics products in a dynamic and growing facility.
Excelled as ISO 90001 Quality Management Representative to improve business performance. Held Secret state department clearance.
Principal Quality Engineer
General Dynamics-Ordnance and Tactical Systems, Williston, VT (2007 –2015)
Accomplishments and responsibilities:
Exceeded as program Lead and Supplier Quality Engineer for Hydra-70 Rocket / Missile program, responsible for all aspects of mission assurance as well as point of contact quality leadership to Hydra quality management and Integrated Product Teams. Assigned most challenging assignments and improvement projects as a result of ability and history of success in resolving difficult and complex problems.
Program / Customer Quality Engineering
Customer Quality Representative – productive face of the customer within company including communication with government agencies (Project Office, Technical Agencies, DCMA, etc.).
Achieved transition of government contract requirements into successful production and supply chain product programs.
Led Engineering Changes – ensured numerous engineering changes were correctly executed in quality organization and supply base.
Accomplished numerous complex First Article Test (FAT) validation planning, testing, and reporting for process validations and verifications for internal factory and supply base successfully.
Performed failure analysis and error proofing (e.g. Fault Tree Analysis, CAPA) for test failures.
Developed improved methods of managing validation and contract requirements communication to supply chain that resulted in 40% reduction in contract errors.
Supplier Quality Engineering and Operations Quality Management
Evaluated, selected, and managed zero defect based supplier base.
Implemented contract requirements into supplier subcontract agreements.
Ensured supplier quality requirements were communicated, understood, and executed.
Trained supplier personnel and managed implementation of quality improvements and use of quality improvement tools. Resulted in reduced supplier risk and improved supplier quality.
Executed supplier QMS (including AS9000 and ISO9001) audits and assessments, QMS improvement projects, and corrective actions.
Resolved urgent supplier crisis situations in supply base that resulted in resolving production line stoppages.
Product Development
Implemented rigorous supplier qualification and validation protocols that increased first time quality by 50%.
Principal Advance Manufacturing Engineer
General Dynamics-Ordnance and Tactical Systems, Williston, VT (2003 –2007)
Accomplishments and responsibilities:
Led manufacturing engineering product development and value engineering programs, including for the Hydra APKWS guided missile.
Analyzed and improved manufacturing processes using Lean Six Sigma tools including SPC, PFMEA, control plans, and process mapping.
Evaluated industrial base capabilities and developed new supplier base capabilities.
Utilized fluency in GD&T, castings, machining, molding, composites, energetics, and mechanical inspection.
Led manufacturing estimates, Statements of Work (SOW) and Basis of Estimates (BOE).
EDUCATION AND TRAINING
MBA – Webster University, St. Louis, MO
B.S. – Manufacturing Engineering/Industrial Technology, University of Wisconsin-Stout, Menomonie, WI
A.A. – Electronics Technology, Fox Valley Technical College, Appleton, WI
CMQ/OE, CQE, CQA– ASQ
Lean Six Sigma – Completed Green Belt training by Breakthrough Management Group Inc. (BMGI)
PROFESSIONAL CERTIFICATIONS AND AFFILIATIONS
American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Engineer (CQE), Certified Quality Auditor (CQA)
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