Secretary/Bookkeeper

Brittany Allen

251-***-**** *************@*****.*** Mobile, Alabama

Summary:

Experienced in fundamental office and management skills, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), QuickBooks, scheduling, inventory and stock management, and data entry. A dedicated stay-at-home wife and mother of two, eager to reenter the workforce and utilize my office management and organizational skills professionally.

Summary of Experience:

Kay Jewelers - June 2024–July 2025

Sales Associate • Part-time

Customer service duties such as greeting and assisting customers in selecting jewelry pieces for a more personalized experience

Processed sales transactions, returns, and exchanges using POS systems while maintaining accuracy in cash handling

Educating customers on product care, warranties, and financing options to maximize customer satisfaction and repeat sales

Met store sales goals through upselling, cross-selling, and promotional sales

Maintained store appearance, including cleaning displays and organizing merchandise to company standards

SalonCentric - November 2020–June 2021

Inventory Management & Retail Key Holder • Part-time

Managed daily store opening and closing procedures, including cash register reconciliation and securing the store

Managed inventory by receiving shipments, restocking shelves, and conducting regular cycle counts

Helped professional salon clients choose products, increasing sales through product knowledge and demonstrations

University of South Alabama, Family Medicine Department - February 2018–June 2020

Secretary III • Assistant Residency Coordinator

Coordinated schedules, meetings, and travel arrangements for faculty, residents, and department staff

Prepared and maintained confidential records, including residency files and program accreditation documents

Assisted with recruitment activities, including interview scheduling, candidate correspondence, and event logistics

Managed incoming calls, emails, and walk-ins, directing inquiries to the appropriate personnel.

Processed purchase orders and expense reports in accordance with university policies

St. Rose of Lima Catholic Church, AOM - June 2014–February 2018

Church Secretary • Administrative Assistant/Bookkeeper

Maintained parish records, financial ledgers, and donation logs accurately

Managed accounts payable/receivable, reconciled bank statements, and prepared monthly financial reports utilizing QuickBooks

Prepared bulletins, newsletters, and parish communications for weekly distribution

Scheduled and coordinated parish events, facility rentals, and volunteer activities

Served as primary point of contact for parishioners, vendors, and community organizations

Education:

Blue Cliff Career College, Mobile, Alabama

August 2020 – December 2021- Graduate Cosmetology & Esthetics

Baker High School: Mobile, AL - Graduated May 2000

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