Claims Adjuster Customer Service
Resume:
Tara Harrell
Claims Adjuster
****.*********@*****.***
**** **** *** **, ****** Elm, Texas, 75068, United States
SUMMARY
Claims desk adjuster with 3 years’ experience providing great customer service to the insured. Motivated Claims Adjuster specializing in personal, property and casualty loss and damages. Negotiate peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. WORK HISTORY
File Reviewer Sep '24 — Oct '24
Mid-America Mobile, United States
Inspect/Review Documents Review policies of the carrier Check compliances Analyze legal documents Organize the documents Filing
Desk Adjuster May '22 — Oct '24
Pilot Catastrophe Richardson, United States
Prepare Claims from start to finish Investigate, analytical, and organization skills Negotiation, communicate, and customer service Time management Compliances Ability to learn on the job training/courses Travel for a long period of time Ability to perform essential duties
Content Examiner Feb '22 — Present
The Best Claims Irving, TX
Taking and labeling photos Generating reports Communicate with insured Compliances Bending and standing Traveling Financial Specialist Dec '20 — Aug '22
ATOS IT Services & Solutions • Irving, TX
Generate A/R invoices ensuring contractual compliance. Log into accounting system ensuring proper job costing accounting, and ensure timely payment. Collections of late payments Prepare Financial Reports Attending Financial Meetings Manage and accept all incoming payments from customers Assist director with cash flow, manage credit card entries, and manage budget Assist with audit
Tax Preparer Aug '20 — Apr '22
Black and Gold Tax Services Broussard, LA
Customer service to clients Informing clients and employers on their tax service preparation process Collecting relevant financial records, including pay stubs and income statements Inquiring date from financial records into a tax return software or database Using applicable federal, state and local tax law to determine deductions and how much each client will pay or earn on the return. Completing and filing tax documents with appropriate agencies, like the IRS, state, and local government entities Acting as a representative for clients with applicable agencies as required Building customer relationships to promote and expand business Marked products offered by company Bank representative-Issued bank cards to customers
Poster/Patient Care Specialist Apr '16 — Aug '19
LHC Group Lafayette, LA
Perform A/P functions and data entry Type 42+ WPM/10-Key by touch Input patient information into the HCHB portal Contact patients to ask health related questions Input any questions or concerns into a self-generated report, that is sent to corporate for review Receive payments from patients/insurance provider and post payments to customers account Reading EOB
EDUCATION
Associate in Business, South Louisiana Community College (GPA: 3.3) Lafayette, Louisiana CERTIFICATION
Xactimate Level 1 Certification
State Farm, Property Policy, Property Estimatics, and Auto Certification. Live Broadcast Training ECS Auto & Fire Catastrophe
TWIA, Claims Examiner Certification
LICENSE
Texas-2975182 Mar '23
Louisiana- 1074390 Apr '23
Florida -W977541 Dec '25
Mississippi-10955963 Dec '26
Oklahoma-300-***-**** Dec '26
Michigan-20646781 Mar '25
West Virginia-20646781 Dec '25
South Carolina-20646781 Aug '25
Skills
Customer Service: Excellent customer service skills Analytical Skills: Great investigation skills, Very detailed in reviewing the documentation Negotiation: Negotiation and conflict skill
Organizational Skills: Very good organizational and time management skills Adaptability: Adaptability and ability to work in a wonderful environment
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