Driver License Law Enforcement
Resume:
OLESHA OHLINGER
CONTACT
Highspire, PA *****
**************@*****.***
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SKILLS
• Strong attention to detail
• Empathy and patience
• Professionalism and courtesy
• Excellent communication
• Reliability
• Time management
• Organizational skills
• Computer literacy
• Cross-cultural communication
• Teamwork
• CLEAN Certified
• Jnet Certified
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable team-player successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
WORK HISTORY
February 2025 - Current
Parole Communications Operator Commonwealth of Pennsylvania, Harrisburg, PA
• Responds to telephone calls from field staff, offenders, family members, crime victims, the public, and law enforcement agencies on the Board's emergency telephone number, and contacts other Board staff to inform them of situations requiring immediate action.
• Receives messages and responds to requests for confirmation of active Board wanted notices on parole absconders that have been apprehended by law enforcement agencies both within and outside the Commonwealth.
• Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
• Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls
April 2024 - February 2025
Driver License Examiner Assistant Commonwealth of Pennsylvania, Reading, PA
• Administers standardized knowledge tests to evaluate the applicant's understanding of motor vehicle code, driving laws, and associated traffic control devices.
• Data enters applicants' test results and customer applications for driver license services in on-line software systems using a PC terminal. Independently responds to questions and/or concerns posed by the public.
• Provides customers with information or services relating to driver's license or identification card renewals, duplicates, out of various -state transfers, obtaining a Motorcycle license, obtaining and maintaining a CDL, being familiar with commercial license restrictions and endorsements for each.
October 2023 - April 2024
Administrative Assistant Commonwealth of Pennsylvania, Harrisburg, PA
• Prepares detailed and comprehensive reports of findings and recommendations from the Financial Responsibility Department.
• Monitors the training needs of employees for the Financial Responsibility Department.
• Reviews and replies to routine insurance correspondence.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
February 2023 - October 2023
Clerical Assistant 3 Commonwealth of Pennsylvania, Harrisburg, PA
• Examining and processing basic and/or complex motor vehicle and driver license applications using a personal computer (PC).
• Renewing and/or replacing regular or commercial driver licenses, occupational limited licenses, probationary licenses, ignition interlock licenses, and non-driver photo identification cards.
• Update commercial driver license medical certifications, processing driver license restorations, and handling requests for paid driver license information.
• Review and process applications for ownership of motor vehicles, issuing various registration plates, processing requests for odometer reading corrections, salvage vehicle titles, and regular motor vehicle registration renewals.
• Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
January 2019 - February 2023
Guidance Secretary Reading School District, Reading, PA
• Aids the counselor in personalizing educational plans for all students.
• Assessed student progress through regular meetings with teachers and counselors, identifying areas requiring further assistance or support services.
• Maintained a welcoming office environment conducive to open dialogue between students and staff members alike.
• Continuously pursued professional development opportunities in order to stay current on best practices within the field of guidance and counseling, delivering the highest quality support services possible for students.
• Collaborated with teachers to identify students in need of additional resources or interventions, improving overall academic success rates. EDUCATION
July 2025
Department of Corrections Training Academy
Commonwealth of Pennsylvania DOC Academy, Elizabethtown, PA December 2022
Associate of Arts Social Work
Reading Area Community College, Reading, PA
September 1987
High School Diploma
Reading Senior High School, Reading, PA
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