Front Desk Case Management
Resume:
Innocent Airenakhue
Anywhere
**********@*****.***
I am interested in making a difference in the lives of people with needs. Result driven community personnel with many years of experience as a school teacher, support worker in a senior home, and shelters. A delivery driver for 4 years.
Compassionate and dedicated.
committed to creating a safe, therapeutic environment for patients through empathy, observation, and collaboration.
Highly personable, with good attention to details and talent for gaining trust. Looking for an entry position where I can utilize my skills. I have trauma informed knowledge, NVCI trained, CPR CERTIFIED and holder of Alberta security license. 5 years of ADHD and autism involved.
Dementia informed
SKILLS:
Patient observation and documentation
Medication administration support
Strong communication and interpersonal skills
Familiarity with Mental health disorders and treatment plans Electronic medical record (EMR) proficiency
Can work under pressure.
Daily living assistant planning for individuals.
Documentation.
Client mentor in shopping.
Good experience working in shelter.
Willing to relocate: Anywhere
Personal Details
Highest Level of Education: DCS / DEC
Total years of experience: 15
Work Experience
Security guard
Allied universal security-Edmonton, AB
July 2023 to Present
Screener guard at the airport. Access control guard. Mobile and foot patrolling of assigned sites.
Surveillance
Teacher
Presentation national high school, Ayela uwangue secondary school-Benin City 2000 to Present
Teacher of Biology and agriculture.
Support Student learning
Foster an engaging classroom environment.
Front Desk Assistant, meal service assistant, harm reduction package personal, hygiene personal
Cool Aid Society-Victoria, BC
December 2022 to March 2023
Compassionate and detail-oriented front desk personnel Support clients with Mental, physical, and developmental disabilities especially in the area of hygiene. Receive calls from clients as to where they can get supports. Administrative support and client-facing roles.
Organize support resources, empathetic service and efficient scheduling Create a welcoming environment for individuals on their recovery journey. Upgrade REES information book.
Attend to clients need
Support in meal services
Support in dish washing and cleaning.
Package harm reduction supplies.
Work as a Case manager
Driver
Crewslink, ubereat and instacart-Edmonton, AB
2018 to 2023
Ride pilots and flight attendance to and from of hotels and airports. Deliver items to clients.
Health Care Assistant
Private-Edmonton, AB
February 2020 to February 2021
Assist client in activity of daily living.
Assist client in developing life skills and living abilities. To guide client in medication intake.
Assist client in some daily school works.
Personal Support Worker
Privately-Held Company Health Care Industry-Edmonton, AB 2018 to 2019
Help with grooming and housekeeping.
Assist in medication administration,
Support client in light meal preparation.
Give clients ride to sport centre's, to parks and do grocery. Give personal support to children/ clients with autism, ADHD and dementia Education
College diploma in community services work
Reeves college-Edmonton, AB
March 2022 to February 2023
Skills
• Guest Services
• Front Desk And case management in Rock bay landing shelter (1 year) Certifications and Licenses
Driving Licence
Security Guard Licence
Additional Information
Fall protection
PSW
CPI non-violent crisis intervention.
Alberta security license
REFERENCES:
ALICIA JONES COOLAID SOCIETY.
778-***-**** EXT 1504
ELLIE NOLIWE NDLORU
ROCKBAY LANDING
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