Quality Assurance Management

Kevin De'Laine

******@*****.*** 615-***-**** Huntsville, AL

SUMMARY

Quality Assurance Engineer with 14 years of experience in Regulatory Standards and Statistical Process Control. Proven track record in problem-solving and enhancing process capability through quality management systems and compliance audits. Seeking to leverage expertise in quality assurance, auditing, and process improvement to drive excellence in quality assurance engineering roles.

WORK EXPERIENCE

Boeing

Multi-Site Compliance Auditor Feb 2022 - Present

• Lead quality reviews of proposals, contracts, and regulatory requirements to ensure early quality involvement in program development.

• Develop company directives, policies, and processes by leading multi-function, multi-site groups to ensure compliance with international standards and customer requirements.

• Conduct research and analyze performance reports to enhance process capability and drive quality improvements using Lean and proactive quality tools.

• Develop and lead hardware, software, and system-level audits to determine compliance with quality management system standards and provide training to senior management for audit preparation.

• Conduct audits and surveillance of maintenance activities, ensuring adherence to AS9100D/ISO 9001 quality standards and government-mandated processes.

• Track, analyze, and report quality metrics, including inspection results, nonconformance trends, and customer feedback.

• Develop, update, and implement quality control procedures, inspection checklists, and deficiency tracking systems.

• Conducted in-depth RCCA Analysis and the 5 why's to identify and resolve recurring issues, enhancing system reliability.

Quality Assurance Engineer Apr 2019 - Jan 2022

• Integrated quality management system requirements into proposals and program processes, ensuring compliance with contractual obligations.

• Developed quality metrics and certification plans for large programs, and contributed to supplier selection through established quality criteria.

• Analyzed non-conformance trends and implemented corrective actions, enhancing process capability and effectiveness.

• Established and maintained strategic partnerships with NASA, DCMA, and internal stakeholders, supporting business goals and compliance initiatives.

• Developed and maintained documentation for RCCA and the 5 why processes, ensuring compliance and knowledge sharing.

• Conducted detailed product failure mode effects analysis on electronic components, identifying root causes and implementing solutions.

Circuit Card Assembly Specialist/System Integration Quality Analyst May 2018 - Apr 2019

• Collaborated with cross-functional teams to support all phases of assembly, integration, and testing, ensuring adherence to customer satisfaction requirements for quality, performance, and reliability.

• Analyzed quality data to identify trends and weaknesses, conducted inspections of mechanical and electronic assemblies, and performed functional checkouts and system testing to ensure operational integrity.

• Investigated customer complaints, documented non-conformances, and made recommendations for process improvements by reviewing and evaluating quality inspection systems and procedures. Sanmina Huntsville, AL

Quality Assurance Engineer Auditor/Trainer Jun 2016 - Apr 2018

• Trained and educated quality engineering staff on customer expectations and implemented inspection procedures to ensure adherence to quality assurance standards.

• Participated in root cause analysis and corrective action processes for customer returns, while updating documentation and communicating with Process Engineers to identify and prevent quality issues.

• Conducted various inspections, including Visual Mechanical, First Article, In-process, and Final QC, using engineering documentation and tools like microscopes; developed reports and procedures such as PFMEA and Quality Control plans.

• Conducted thorough analyses of product quality issues, identifying root causes and implementing corrective actions to minimize failure rates.

Qualitest Huntsville, AL

Senior Quality Engineer Auditor Sep 2010 - May 2016

• Developed and implemented quality strategies and plans to support new business acquisitions and program execution.

• Provided education and coaching on the Quality System, enhancing team understanding and adherence to compliance standards.

• Executed Batch Production Records (BPR) and logbook documentation with precision, ensuring real-time accuracy and adherence to cGMPs and SOPs.

• Managed resources and led performance improvements while maintaining strong relationships with customers, stakeholders, and partners.

• Performed Process Failure Mode Effects Analysis on components from development through manufacturing stages.

EDUCATION

United States Navy

Bachelor Degree, Military Business Leadership

Norfolk, VA

MBA Institute

MBA, Business Strategy

Redstone Arsenal, AL

Provident University/Walden University

Ph.D, Organizational Leadership

Wilmington, DE

May 2025

CERTIFICATIONS

Certified DEVOPS, Quality Assurance Engineer, International DEVOPS Certification Academy

Six Sigma Deployment Leader Certification, Six Sigma Institute Lean Six Sigma White Belt Certification, Management Strategy Institute Project Management Essentials Certified, Management Strategy Institute Certified IO4PM Project Manager, International IO4PM Certification Academy ISO 2000/ ISO, TS16949 Certification, PAI

OSHA Consultant Program, Onan Industries

ISO 9001 Quality Management System Quality Manager Certification ISO 9001 Quality Management System Internal Auditor Certification ISO 9001 Quality Management System Lead Auditor Certification AS9100D Lead Internal Auditor Certification, Boeing IPC-A-610 Rev.F, Boeing

J-STD-001- Module 1-6, Boeing

SKILLS

Quality Assurance • Auditing • Project Management • Process Improvement • Lean Six Sigma • ISO Standards • Regulatory Compliance • Root Cause Analysis • Supplier Management • Data Analysis • Leadership • Communication

• Documentation • Training • Problem Solving • Continuous Improvement • Quality Management Systems (QMS)

• Risk Assessment • Quality Engineering • Six Sigma • Manufacturing Processes • Quality Assurance Testing • ASQ Certified Quality Engineer

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