Customer Service Sales Experience
Resume:
CHRISTINA HINSON
DIRECTOR OF SALES
CONTACT
SUMMARY OF QUALIFICATIONS
*********@*****.***
Results-driven and highly motivated professional with 7 years of experience in logistics, 3 years of team leadership, and 1 year of sales experience. Proven ability to lead teams of 8 to exceed performance targets across multiple quarters. Strong interpersonal and leadership skills with a focus on motivating others, optimizing operations, and achieving organizational goals. Passionate about developing talent, driving results, and contributing to continued business success.
SKILLS
EXPERIENCE
Platform expertise
Content creation
Analytics
Communication
Creativity
Strategic thinking
Director of Sales
Reliance Partners January 2025 – Present
Develop and maintain strong relationships with clients in the transportation and logistics industry.
Identify new business opportunities and execute strategies to drive revenue growth.
Provide tailored commercial insurance solutions that align with specific client needs.
Negotiate competitive coverage terms and pricing on behalf of clients.
Collaborate cross-functionally with internal teams to ensure exceptional customer service and client satisfaction.
Health Advisor
Montague Consulting May 2024 – Dec 2024
Delivered excellent customer service by assisting clients in navigating health insurance options.
Educated clients on various plan types to support informed decision-making.
Maintained consistent communication and follow-ups to ensure client satisfaction.
Earned multi-state certifications and quickly adapted to complex regulatory requirements.
Fleet Supervisor
Covenant Transport June 2021 – May 2024
Supervised a team of 8–12 employees, overseeing fleet operations, driver performance, and DOT compliance.
Successfully doubled and maintained one of the company’s largest accounts in record time.
Ensured operational efficiency through proactive problem-solving and communication.
Maintained high standards of safety, utilization, and service delivery.
Fleet Manager
Covenant Transport October 2016 – June 2021
Managed a fleet of up to 70 trucks, focusing on service, utilization, and driver retention.
Coordinated daily operations, including payroll, compliance, and interdepartmental communication.
Produced detailed daily reports to track performance and operational metrics.
Served as a key liaison between drivers and internal departments to resolve issues efficiently.
Owner – Shumaker Bonding
Self-Employed 2015 – 2021
Owned and operated a bail bonding company, providing exceptional customer service.
Assisted clients with application processing, payment plans, and legal procedures.
Ensured compliance with court requirements and maintained strong client relationships.
Managed all aspects of the business, including operations, marketing, and financials.
EDUCATION
Master of Counseling, Pentecostal Theological Seminary, Cleveland TN: Theology, church history,
biblical history, marriage, and family
counseling, and conflict resolution
Bachelor of Science, Human Development Lee University, Cleveland TN, Major: Human development Minor: Biblical Studies/Psychology
work: Computer, Methods of Teaching, Microsoft Office, Teaching
Reading, Child Psychology, Adolescent Psychology
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