Case Manager Substance Abuse

Pamela Jones

** **** ***** **.

Maumelle, AR 72113

Cell: 501-***-****

E-Mail: ************@*****.***

Career Overview

I am looking for position that I can excel in helping others as well as enrich my own personal and educational growth. I have a desire to help others. I have a strong history in the criminal justice system and knowledge of counseling and treatment of addictions.

Professional Experience

Arkansas quality therapy October 15.2020 to September 11, 2021

I am the case manager keeping up with authorizations for the PASSE programs in Arkansas. I assist clients in housing, behavior plans, doctor appointments, keeping up with case coordinators on the PCSP, behavior plans. I have developed curriculum on. Motivational Interviewing, Codependency, REBT and implemented to staff training's. I work with Summit, Arkansas Total Care and Empower for timely payments.

Arkansas Department of Corrections October 13, 2015 to July 2020

Substance Abuse Program Leader

Clinical Supervisor

I am responsible for 50 inmates who were sentenced to treatment services. Responsible for intakes, assessments based on biopsychosocial history, screening, case management, referrals, conducting educational groups, developing treatment plans with goals and measurable objectives, as well as individual sessions. Responsible for supervision of inmate peer counselors (CIT) jackets and training jackets. Reviewing all SATP and TC files to maintain ADAP AND ADC policy standards in the substance abuse treatment program. Interview, select and instruct inmate peer counselors and provide continual supervision and guidance in solving substance abuse related problems of inmates. Interviews applicants, screen files, and approve inmate applications for substance abuse treatment program and assign clients to peer counselors. I orientate clients to program activities, rules and requirements, gather intake information, and develop treatment plans, and schedule program activities, groups and classes. Supervision duties including graduating clients, and completing anger management certificates and signing final clinical paperwork. Signing CIT’s up for appropriate workshops to fulfill requirements for CADC testing, present training's.

Pulaski County Government

Program Coordinator Youth Services August 2014-October 2015

Developed and implemented Our Elite Club After School Program for troubled teens ages 12 to 17. Responsible for recruiting teens, marketing program, meeting with public and parents to discuss curriculum of program and benefits to the children. Help child with cultural skills, social skills, homework, mental and physical activities to keep them productive in society. Also encouraged community volunteerism in community from youth and working with non profit organizations. Created and implemented a behavioral point system for the county to use for the teen programs in the Pulaski County area. Funded by Little Rock City Grant, grant was not renewed.

State of Arkansas

Little Rock, Arkansas

ADC/DCC ADVISOR DRUG COURT COUNSELOR October 2010- September 2012

Processes new clients sentenced to 6th judicial drug court by interviewing and

Reviewing records, parole violations, and mental health history/status. Counsels

inmates/clients experiencing psychological, sociological, or family problems by using

Motivational Interviewing in their quest for positive decision-making. Refers and/or

recommend offenders to community treatment programs as indicated by the mental

health or social history screening tools. Maintain client-counseling records, prepare

month end reports for Area 07, and participate as well as conduct weekly staffing for

staff. Develop treatment plans for specific clients and prepare court reports for the 6th

Judicial courts. Audit counselor caseloads monthly for audit purposes. Conducts

Psycho-educational group counseling for the clients and keep timely record of

attendance for courts. Complete mental health assessments, anger management and

domestic violence intakes as well as conduct classes. Complete SAPL assessments for

regular probation/parole clients and place them in appropriate substance abuse

treatment classes. I also participate in the intervention panel to determine

appropriate sanctions for offenders who violate parole/probation conditions.

Collaborated with teams, departments, clients] to ensure the delivery of efficient,

High-quality service. Left due to temporary medical problems.

State of Arkansas Department of Correction

Arkansas Department of Correction

October 2007 October 2010

Therapeutic Community Leader SAPL

Responsible for intakes, assessments based on biopsychosocial history, screening, case management, referrals, conducting educational groups, developing treatment plans with goals and measurable objectives, as well as individual sessions. Responsible for supervision of inmate peer counselors (CIT) jackets and training jackets. Reviewing all SATP and TC files to maintain ADAP AND ADC policy standards in the substance abuse treatment program. Interview, select and instruct inmate peer counselors and provide continual supervision and guidance in solving substance abuse related problems of inmates. Interviews applicants, screen files, and approve inmate applications for substance abuse treatment program and assign clients to peer counselors. I orientate clients to program activities, rules and requirements, gather intake information, and develop treatment plans, and schedule program activities, groups and classes. Act as point of contact to fill beds and keep up with inmate count into programs and placing them in housing to begin treatment programs, and transfers to other ADC units. Supervision duties including graduating clients, and completing anger management certificates and signing final clinical paperwork. Signing CIT’s up for appropriate workshops to fulfill requirements for CADC testing, present training's. Responsible for traveling to different units for file audits for ADAP license

State of Arkansas DCC

June 2006 October 2007

Little Rock, Arkansas

Drug and Alcohol Counselor

Responsible for creating treatment plans based on the individual needs. Facilitated group, ran cognitive intervention groups as well as process/static group. Met with clients monthly to note progress using the DAP formula in progress notes.

Processed new inmates interviewing and Orientate new inmates advising of rules and regulations and provided information concerning programs, case management, screening services, medical requests, and education on the 270 policy. Counsel inmates experiencing psychological, sociological, or family problems by discussing options and guide in decision-making. I have escorted inmates outside of the center for public speaking and gave tour of the correctional facility.

I maintained inmate counseling records and prepared reports and

Participated in treatment staffing to develop treatment programs or implement plans for specific inmates. I also temporarily filled in for the SOD position for 6 months investigating rule violations, issuing sanctions and learning experiences to correct negative behaviors and overseeing a team of coordinators and their duties. Left due to higher salary at ADC.

Methodist Family Health December 2004-December 2005

Maumelle, Arkansas

Behavioral Instructor

Duties include implementing the family teaching model to troubled youth. Teaching self-control, impulse control and social skills to help them excel. Conducted patient intake, documentation, crisis intervention, and implementing structured activities. Clients were awarded with positive reinforcement via point system. Left due to graduating UCA.

Best Employment

Little Rock, Arkansas

Temp October 2003-December 2004

Temp assignments while working toward degree at UCA, which include general clerical at Great Dane, Shackleford Road Vet Clinic created repeat business by developing long-term relationships with regular customers and resolved guest complaints, and recruiting for donations for American Red Cross, achieved high customer satisfaction for donations. Operate proof machine to sort, record, and prove records of bank transactions, such as checks, deposit slips, withdrawal slips, and loan payments. Billing for medical clinics, accounts payable for AM Tran in Conway Arkansas. Worked while attending UCA.

Arkansas Blue Cross July 1998- October 2003

Claims Processor

Little Rock, Arkansas

Review claims for medical necessity, paying appropriate benefits to provider/insured based on contract benefits. Reopen health claims that had been previously denied and setting up adjustments with correct coding using IC9 and CPT codes and medical records. I processed claims paying appropriate benefits. Reopened claims for adjustments that had been denied previously and returned with the appropriate medical record/documentation. Reason for leaving was to attend UCA full time to finish my degree.

Education and Training\

Henderson University MS clinical psychology and working on 48 hour Masters of Science in Education (school psychology) CACARP accredited

University of Central Arkansas

Conway, Arkansas, USA

BS, CADC, CS Certifications

Psychology degree with a minor in sociology (emphasis on addiction studies)

I have conducted experiments in residential treatment centers, stress in the academic setting with Susie Booher M.S, LPE and independent study on theorists such as Freud, Sullivan, Bandura, Rogers relating the theory to application with Dr. Brian Bolter, PhD. I have also done research on juvenile delinquency and the high risk of children from one-parent homes with Dr. Ed Powers, PhD.

Certificates Received:

Certified Alcohol and Drug Counselor (CADC) Approval 11-2009

Expiration 12-31-19

Clinical Supervision January 2017 Expiration 12-2020

Training:

Management Level I Certificate 6-2010

2019 Midsouth Summer School

2018 Midsouth Summer School

2017 Midsouth Summer School

2016 Midsouth Summer School

2015 Midsouth Summer School

2014 Midsouth Summer School

2013 Midsouth Summer School

2012 Midsouth Summer School 30 hours

2011 Midsouth Summer School 30 hours

Clinical Supervision I, IV, & III 18 hours

2010 Midsouth Summer School 30 hours

2009 MidSouth Summer School

Motivational Interviewing

Co-Occurring Disorders Among Older Adults

Sexual Harassment/ Misconduct

Interpersonal communications

2008 MidSouth Summer School

Mental Health I MIPS

Dealing with Difficult Clients

Intro to Twelve Core Functions

Application of Ethical Principles in the clinical setting

Post Traumatic Stress Disorder

Clinical Supervision II

Cognitive-Behavioral and Reality Therapies: Theory and Practice

Screening, Intake, Orientation and Assessment

Treatment Planning, and Report and Record Keeping

Case Management, Crisis Intervention, Client, Family and Community Education,

Referral and Consultation

Criminal Thinking

Ethical Issues Involving COD Treatment

Individual and Group Counseling Techniques

Introduction to the Twelve Core Functions

Mood Disorders Frequently Encountered in Treatment

Opiate Addiction

Pharmacology

Pharmacology of Stimulants and Stimulant Addiction

Post traumatic Stress Disorder

Relapse Prevention

Suicide Prevention

Medical terminology

Clinical Supervision 1 July 31, 2017

Clinical Supervision 4, May 5, 2017

Clinical Supervision 6, June 29, 2017

ADC training policy requirements met

Volunteer: National Multiple Sclerosis Society Arkansas chapter since April 2011

I am on the committee for the MS society; making phone calls to recruit for MS walk Central Arkansas every April. I am a team captain and fund-raise to support the efforts for a cure to MS. In addition the society helps patients with referrals to neurologists, programs to help paying for medications, information on different medications, and purchasing wheel chairs and other DME equipment. The society also offers scholarships, and financial help to MS patients

References upon request

Contact this candidate