Customer Service Store Manager
Resume:
Andrew Terry
Riverbank, CA *****
************@*********.***
Professional Summary
Dedicated store manager with 15+ years of experience in pharmacy and retail operations, specializing in team leadership and customer service excellence. Proven track record in inventory management, compliance reporting, and operational analysis, resulting in improved operating income. Skilled in hiring, training, and scheduling to enhance team performance and customer satisfaction. Seeking to leverage extensive retail management expertise to drive operational success in a dynamic environment. Authorized to work in the US for any employer
Work Experience
Store Manager of pharmacy & retail operations
Walgreens-Modesto, CA
April 2003 to May 2025
• Store Manager of Pharmacy & Retail Operations with sales of 10 million plus.
• Opening & Closing of store.
• Hiring & Train motivated team members that lead to excellent customer service.
• Buying & ordering merchandise that meets customers demands including weekly and monthly ad merchandise.
• Balance daily cash reports & deposits.
• Making weekly schedules including Pharmacy schedules.
• Manage inventory control.
• Manage daily, weekly, and monthly compliance reports.
• Analyze monthly operating statements for improvement on operating income. Education
BA degree in Business Administration
Holy Names College-Oakland, CA
August 1989 to June 1993
Hign School in General Education
Hayward High School-Hayward, CA
September 1981 to June 1985
Skills
• Cash register
• Merchandising
• Inventory control
• Customer service
• Cash handling
• Store management
• Communication skills
• Assistant manager experience
• Retail sales
• Management
• Team management
• Pharmacy technician experience
• Retail management
• Leadership
• POS
• Supervising experience
Certifications and Licenses
Driver's License
Pharmacy Technician
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