Production Supervisor Fort Lauderdale

ABA Centers of America / ICBD Holdings, Fort Lauderdale, FL

Set up new hire accounts for access to multiple applications such as Zoom, Microsoft Teams, Coupa, Jira, Ensora, ABA Connect, Salesforce, CTM, DocuSign and Office 365.

Set up and configure new hire iPhones, IPAD's and Laptops. Set up new hire workstations in the office.

Performed the orientation presentation onsite and via Zoom for the new hires. Troubleshooted and resolve incoming tickets.

Assigned incoming work ticket from Jira to the IT techs to location around the United States

01/2017 - 01/2023 Production Supervisor

Persianas Miami, Miami, FL

Delegated new jobs with details and specifications. Organized job deliveries and installations.

Scheduled the staff needed for the workload.

Coordinated with vendors for ordered materials.

Provided leads to the sales team for potential new customers. Supervised the team to make sure all details for the orders are being met. Led and supervised a team of 10 to 15 employees.

01/2010 - 01/2017 Logistics Supervisor

P&D Miami, Miami, FL

Operated Forklift and Electric Pallet Jack.

Supervised the shipping and receiving departments (7-12 employees). Performed yearly Inventory for the entire warehouse and reported results to management including SIKO counts.

Printed labels and packing List for outgoing products for UPS, FedEx and Third-Party Carriers.

Tony Garcia

13880 SW 33rd Court Road, Ocala, FL 34473

Phone: 786-***-****

Email: *************@*****.***

Professional Summary

Highly motivated and driven to grow. Focused on providing the best strategic business alignment, innovation, project management, and meaningful collaboration with co-workers, administration, and service line leadership. Dedicated to maintaining and exceeding well-balanced leadership mentality with a focus on positive and exceptional customer service while developing a mentoring atmosphere of high-performing colleges. Excellent verbal and written communication skills with the initiative to implement continuous improvement strategies and promote organizational success.

Skills and Qualifications

Equipment: Sit and standing forklift, electric pallet jack, scanners etc. Software: MS Office Suite. Jira, ServiceNow, Ensora, Active Directory, Remedy, Salesforce, Docu-sign, Call Tracking Metrix, Microsoft Office, Microsoft Teams, Excel etc. Languages: Fluent in English and Spanish.

Aptitudes: Effective leadership skills, problem solver, time management, deadline oriented and excellent team player.

Employment History

07/2023 - 06/2025 Senior Service Desk tech / IT Support Specialist 01/2008 - 01/2010 Material Handler

Parallon,, Miramar, Fl.

• Fill and label orders for various hospitals.

• Verify the accuracy and quantity and quality of incoming deliveries. • Breakdown and coordinate merchandise to allocated locations.

• Keeping a well-maintained and updated account of stock and inventory.

• Kept all material handling equipment in the best condition by conducting regular maintenance.

• Conveyed purchase requirements and kept data on the availability of products in short supply.

Business

Bachelor's Degree

University of Phoenix, Miramar, FL

Education History

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