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Customer Service Interior Design

Location:
Brandon, MB, Canada
Posted:
August 19, 2025

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Resume:

Susan J. Johnson

Unit *, ***-**th Street

Brandon MB R7A 4R6 Canada

Email:- *********@*****.***

Phone: +1-431-***-****

EDUCATION

1.Bachelor of Science Degree in Engineering(Civil)

University of Kerala, India.

2.Certificate Course in Fundamentals of professional Interior Designing

Designer Institute of Interior Design, Kerala, India

PROFILE

·Goal orientated and eager to master efficient ways to do work.

·Steady and loyal worker who values contributing to the success of the business.

·Willing and perform above the requirements of the job if demanded by situation.

·Proven ability to develop effective relationships with customers, clients and staff, and able to communicate to people at all levels.

·Excellent reading, communication, math and customer service skills.

·Excellent decision making ability and problem solving skills.

·Exceptional skills in organizing and prioritizing.

·Detail oriented.

·Flexible.

·Proficiency with computers– MS Word and MS Excel, Email, Internet Applications.

· Valid Driver’s License and reliable vehicle.

·Languages; English, Malayalam, Hindi

Susan Johnson Page Two

SKILLS

Organizing and Planning- planned and provided leadership, ensured compliance with technical specifications, attainment of schedule, cost, and profit objectives while adhering to safety and quality requirements and company policies.

Upgrading Skills, Canada 2010-2011

*Communication skill, Presentation and Public speaking at EESE, Winnipeg Canada

EXPERIENCE:

Manitoba Government Water Services Board, Brandon, Canada.

Process Coordinator (Jan 2005 to July 2006)

Conducted feasibility studies and technical analysis of field data for developing a functional design for the water and sewage treatment process. Provided necessary technical input in the design.

Conducted environmental impact assessment & water quality analysis based on Canadian drinking water guidelines.

Conducted pilot plant study for upgrading water treatment plant at Cartwright regional municipality of Roblin, Manitoba.

Estimated the cost for the construction of a new water treatment project, recommended to direct the reject water from the plant or concentrate to a nearby watercourse after verification of test results of the samples collected from the water course at different points.

Reviewed design specifications and drawings for new construction of water and wastewater systems.

Behlen Industries Lp. Brandon, Manitoba, Canada.

Estimator (July 2006-November2009)

Resolving problems, Suggesting alternatives, Preparation of technical specifications, Estimating and Budgeting

Customer service and Coordination

Communication

SQC International Consulting Company, Kuwait.

Engineer 2013-2020

Coordinated strategic planning and material procurement with the Project Director.

Implemented construction execution plans, ensuring quality in accordance with contract requirements.

Experience in working with Project Team members and recommended solutions to solve field engineering conflicts, interferences, and errors during various construction phases.

Experience in maintaining and updating of accurate project documents for validation purpose, including all close out documents (RFI, JSI & NCR Logs, Shop Drawing Logs, P.O. / Transmittals / Field Change Request)

Experience with large multi-discipline Industrial Construction projects.

Communication and Coordination with Client, Consultants, Suppliers and Sub contractors.

Auto PRO “Project Management System” software to organize submittal logs for samples, mock-ups, shop drawings. Managing contractors and sub-contractors works, start and end dates, payments, track on daily construction reports.

Two Farm Kids- Natural Foods Brandon MB

Customer service 2023July to 2024 Jan

REFERENCES:

Available upon request



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