Administrative Assistant Support

Cynthia Dillion

Las Vegas NV *****

Cell: 260-***-****

*************@*****.***

SUMMARY

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

SKILLS

• 18+ years of administrative office experience

• Strong verbal and written communication skills

• Dependable

• Advanced knowledge of Microsoft Word, Excel & Lotus Note

• Able to multi-task and be very organized

• A self-starter and able to work with diverse group of construction personnel group of construction personnel

EXPERIENCE

Diamond Accounting, Las Vega, NV

Office Administrative Assistant, 07/2020 to Present (Owner is retiring in Sept 2025)

provide general administrative and clerical support including mailing, scanning, faxing and copying to management

maintain electronic and hard copy filing system

open, sort and distribute incoming correspondence

perform data entry and scan documents

manage calendar for Managing Director

assist in resolving any administrative problems

run company’s errands to post office and office supply store

answer calls from customers regarding their inquiries

prepare and modify documents including correspondence, reports, drafts, memos and emails

schedule and coordinate meetings, appointments and travel arrangements for Managers

maintain office supplies for department

Nikkiso Cryo, Inc. Las Vega, NV

PM Document Control Clerk 8/2018 to 7/2020

assists the Project Managers and the PM Document Coordinators with receiving

incoming documentation from customers and suppliers.

assists with coordination between departments to ensure that all customer documents are kept in the right place and in the right department file archive.

assist with Nikkiso general administrative duties on an as-needed basis.

assist Document Control Coordinators by

1.ensures all corporate documents are well checked and submitted on time prior to the document submission due date

2.ensures documentation submittals meet the formatting requirements set forth by for each respective project

3.responsible for file validation and document controlling

4.submits files for approval to the superior in charge

5.effectively follows the company’s standard operating procedures in submission and tracking of document submittals

6.responsible for receiving incoming documentation from customers and issuing documentation requiring revisions to responsible parties

7.ensures corporate documents are submitted error-free and with punctuality

8.ensures there are no filename or submission name errors

9.control and maintain vendor files

10. may coordinate activities related to meetings and conferences

11. order office and kitchen supplies and any departmental supplies, follows-up on

orders and arranges delivery

12. coordinates, stocks and performs inventory control of company sponsored supplies

13. backup receptionist and assist with all front office duties

14.other duties as assigned

Knowledge and Critical Skills/Expertise:

exceptional attention to detail

competence in general computer skills and the use of common business software, to include: Microsoft Office Suite (Word, Excel, Access, etc.)

skilled in the operation of standard office machinery including ten-key adding machine, computer keyboard, printer and fax

industry knowledge, or a willingness to learn

prior experience in a similar role

ability to establish and maintain effective working relationships with supervisor and other staff

Shambaugh & Son, L.P., Fort Wayne, IN

Office Administrative Assistant, 04/2007 to 08/2018

Handle multifaceted clerical tasks, e.g., typing proposals/scopes of work and preparing bid forms,

data entry, filing, records management (contracts), and other various tasks as assigned. Quickly

became a trusted assistant known for “can-do” attitude, flexibility, high-quality work, and

professionalism.

• Interact daily with fabrication shop employees and managers to assist them with assembling job

plans and paperwork, equipment submittals, and assure all inventory of pipe and fittings are

updated electronically

• Maintain and update welder database and spreadsheets for fabrication shop, field

welders/operator’s manual

• Assure that certain requirements regarding employee relations are fulfilled on a timely basis

• Maintain various division file information such as time sheets and project archives

• Other duties as assigned

Lutheran Health Network Fort Wayne, IN

Customer Service Supervisor 4/2003 to 7/2004

Supervised twelve customer service associates. Processed monthly, weekly, and daily reports on

past due accounts. Contacted customers for collection of past due accounts.

Medical Insurance Biller 7/2004 to 4/2007

Reviewed billing documentation confirm changes and bill payment sources for five hospitals.

Processed patient accounts in an accurate and timely manner.

• Solid background in Medical Insurance Billing, Customer Service, Accounts Receivable, Debt

collection and Warranty Clerk

• Reviewed and processed billings for 5 hospitals

• Verified Medical Insurance benefits to process claims

• Supervised and prepared daily schedules for 12 associates in Customer Service and Bad Debt

Departments

• Prepared documentation of delinquent accounts prior to submitting to collections

• Provided excellent customer service to customers

• Excellent communication, organizational, and problem-solving skills

• Dedicated, reliable, hard worker, fast learner, motivated to succeed

Water Furnace International, Inc Fort Wayne, IN

Credit Assistant/Warranty Clerk, 02/1996 to 04/2003

Determined which delinquent accounts would be placed in collections, negotiated with customers

for payment prior to new order release, approved or denied warranty claims, researched and

reconciled accounts.

EDUCATION AND TRAINING

Defiance High School Defiance, OH United States

High School Diploma: BUSINESS, 1988

ACTIVITIES AND HONORS

Volunteering to help Veterans in need

Organizing Benefits and Poker runs for people in need

Contact this candidate