Customer Service Warehouse Worker
Resume:
Jossiah Adams
Far Rockaway, NY *****
************@*****.***
To acquire a position within your organization/company where I can apply my skills and experience with sales/stock services and deliver exceptional customer service, warehouse agent, picker packer, order picking
Willing to relocate to: Brooklyn, NY - Queens, NY - Manhattan, NY Authorized to work in the US for any employer
Work Experience
Warehouse Worker
ENCODER, DHL ECOMMERCE
April 2022 to Present
Check and inspect incoming Amazon returns
Clean items and check to see if it works
Clean warehouse for safety protection
Unload trucks
Load post office packages into trucks
Crew Member
Osmose Utilities Services, Inc. - New York, NY
January 2022 to Present
• DIG 18 - 22 inches in the ground to inspect telephone poles
• treat and inspect telephone pole for termites and other pests
• Backfill the dirt back into the ground and rake grass and leaves as found before inspection.
• Experienced in power drill and other tools such as doing assignments like drilling holes 10 inches into telephone poles to treat with fume.
Call Center Agent (311) operator
King Teleservices - Brooklyn, NY
January 2021 to February 2022
Answered city complaint phone calls helping and directing customer services. Machine pick
Windsor uncommon goods - New York, NY
March 2020 to December 2020
Order picking
Machine pick
Picking and packing
Outbound
Inbound
Produce Associate
Wegmans - Brooklyn, NY
April 2019 to March 2020
• Responsible for unloading early morning fresh produce truck
• Unloads and breaks down afternoon tibo truck
• Organizing and maintaining a clean backroom
• Packing out and maintaining a neat presentable sales floor
• Engaging and helping customers with their needs
Package Handler
Fedex - Queens, NY
July 2018 to March 2019
Sorts packages and places them on sorting machines that transfers the goods to loading docks and to their intended destination.
● Loads/unloads packages and parcels on and off under the instructions received by supervisors.
● Moves and stores materials and products.
● Loads heavy packages on to the conveyor belt or on delivery trucks. Sales Associate
Kmart
April 2017 to December 2017
● Delivered exceptional customer service
● Responded resourcefully to customer requests and concerns
● Processed accurate and efficient sale and return transactions
● Created an inviting environment for customers by maintaining a neat and clean store 1626 Seagirt Blvd, Far Rockaway, NY 11691
************@*****.*** Tel: 347-***-****
Education
High school diploma
Long Island City High School - Queens, NY
2014 to 2018
Skills
• Effective Interpersonal Communication
Works Well In Team Setting Manages time efficiently Ability to Lift Heavy Weights Organized Knowledgeable about and provides great customer service
• Load & Unload
• Pallet Jack
• Produce Experience
• Warehouse Experience
• Packaging
• Shipping & Receiving
• English
• Basic Math
• Retail Sales
• Merchandising
• Machining
• Order Picker
• Order Picking
• Produce Experience
• Team Work
• Commercial Cleaning
• Materials Handling
• Freight Experience
• Warehouse distribution
• Warehouse supervisor experience
Certifications and Licenses
Forklift Certification
Assessments
Cashier Skills — Familiar
September 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Data Entry: Accuracy — Highly Proficient
September 2020
Entering data quickly and accurately
Full results: Highly Proficient
Workplace English — Proficient
September 2020
Understanding spoken and written English in work situations Full results: Proficient
Sales Skills — Familiar
August 2020
Influencing and negotiating with customers
Full results: Familiar
Retail Customer Service — Proficient
August 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Warehouse Associate — Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Customer Service Fit — Proficient
August 2020
Measures the traits that are important for success for customer service roles. Full results: Proficient
Work Style: Reliability — Proficient
August 2020
Tendency to be dependable and come to work
Full results: Proficient
Workplace Safety — Familiar
October 2020
Using safe practices at work
Full results: Familiar
Forklift Safety — Familiar
August 2020
Best practices and safety hazards in forklift operation Full results: Familiar
Verbal Communication — Proficient
August 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Attention to Detail — Familiar
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Warehouse Shift Leader — Completed
August 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Completed
Numerical reasoning skills — Proficient
December 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Proficient
Basic maintenance and repair — Completed
August 2021
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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