Office Support Security Officer- Driver

Karolyn M. Walker

**** *. **** ******

Riviera Beach, Florida 33404

Phone: 561-***-****

E-mail: ********@*****.***

Objective

To obtain an opportunity within a company where my skill and professional knowledge can be efficiently used to benefit the growth of the District and/or the Facility.

Education

3/2013-5/2013 CNA Prep / Paramount Training Services

9/2009-10/2009, Administrative/ Office Support, Palm Beach Community College

5/2009-7/2011, Security Class D License

1992-1994, Major in Medical Assistance, The Career Center

1972-1976, Florida General Requirement

Work Experience

2019-2022, Box office

Kravis Center of the Palm Beaches

Administer incoming phone call, sold tickets provide information about schedule and pricing on the phone. Perform duties at the cashier window. Monitor inquires and complaints for all ticket sales and present and upcoming events. Process ticket orders over the phone, maintain good relations with artists, and dispatch teammates.

2009-2011, Security Officer

Criminal Justice Protection

Monitor alarm systems, sign in and out, keys and audiovisual equipment to authorized personnel, admit staff and visitors to the building, check in and sign out deliveries, and answer the security office telephone, ensure that only paying (ticketed) customers enter the exhibits, control crowds as required. Secure the Center’s entrances at the end of operating hours, patrol, or monitor premises to prevent theft, violence, or infractions of rules, checks lights, alarm system, windows, doors and gates, writing daily reports regarding the activities and any disturbances occurring during his serving period.

2007-Present, Senior Office Assistant/ Administrative Assistant

The City of Riviera Beach Civil Drug Court (Executive)

Serve as information and communication manager for the office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by telephone, mail services, Web sites, and e-mail. Handle travel and guest arrangements, type and compose part of supervisor’s correspondence, processes documents requiring various procedural knowledge, review documents for sufficiency, obtains necessary signatures and routes appropriately, codes and cross indexes records and legal documents,, Interact with Marchman Act clients daily, notaries affidavit, input of payrolls. Register clients in system.

2001-2006, Customer Service Representative: Termite Division

Palm Beach Exterminating Service

Daily scheduling of technicians in the Palm Beach County area, preparing work orders daily and ensuring that all materials required are in place, customer service. Explaining different coverage’s to customers, assisting them with questions and taking care of their needs, preparing the renewal notices for the entire termite division, ensuring they are mailed as schedule. Typing of wood destroying organisms reports for inspectors, as well as daily evaluation of technician report and collect payments.

References

Michael Morrell, City of Riviera Beach Civil Drug Court Crime Analyst 561-***-****

Phyllis Zuckerman, City of Riviera Beach Civil Drug Court Community Court Clerk 561-***-****

Interests and Activities

I like to assist with coordination of events and programs, volunteer at different events and more.

Computer Skills

Microsoft excel, publisher, data entry and more.

Licenses and Certificates

Notary Licenses, Medical Assistance Certificate, Home Health Aide, Typing Certificate, Security “G” License, and Administrative /Office Support Certificate, CPR/AED, Basic Life Support Certificate.

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