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Customer Experience Business Development

Location:
Nairobi, Nairobi County, Kenya
Posted:
August 19, 2025

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Resume:

KINDRED HELICOPTER

P.O BOX ****, KITALE, Kenya **200 071*******, *********@*****.***

Recruitment Manager

Finn Church Aid

Dear Sir/Madam,

RE: ENTREPRENEURSHIP AND JOB CREATION OFFICER

I am writing today in application to the above stated position with your Organization. I am confident that my commitment and determination as well as my experience in Service industry make me an excellent fit for this position.

As my attached resume outlines, I have10 years of experience working in the service field. I have achieved customer experience with excellent results and I am confident I can achieve similar results for your Hospital. I am organized and focused, attributes I know are important to your organization. I am looking for an opportunity to exceed customer expectations and develop a strong relationship and customer care while offering expertise in problem-solving.

I greatly appreciate you taking the time to consider my application. I look forward to the opportunity to speak with you further regarding how I can contribute to the continued success of your Organization . Thank you again.

Regards,

ANDREW CHELIMO

CURRICULUM VITAE

BIOGRAPICAL DATA

NAME : ANDREW KIPROP CHELIMO

DATE OF BIRTH : 1958

MARITAL STATUS : MARRIED

EMAIL : *********@*****.***

NATIONALITY : KENYAN

ADDRESS : P.O. BOX 870-30200 KITALE

TELEPHONE NO. : 071*-***-***

EDUCATIONAL BACKGROUND.

YEAR CERTIFACTES INSTITUTION

1972 Certificate of Primary Education Korkitony Primary School.

1976 East African Certificate of Education Tambach Secondary School.

1997 A Bachelors Degree in Business Administration New Port University.

2009 Diploma in Psychological Counseling Paraton Globe College

PROFESSIONAL BACKGROUND.

YEAR CERTIFICATES INSTITUTIION

2009 Entrepreneurship (TOT) Kenya Institute of Management.

2006 Training of trainers (TOT) G.T.I Mombasa.

2004 Cooperative Business Management Co-operative College of Kenya.

2001 Diploma in Business Management Kenya Institute of Management.

1998 Supervisory, HRM, Industrial Relations Federation of Kenya Employers.

1981 Accounts Clerk National Certificate KASNEB.

WORK EXPERIENCE.

BUSINESS DEVELOPMENT COORDINATOR/BUSINESS CONSULTANT

STRATEGY AND CONSULTING

Being an active and effective team leader of the business development units/departments.

Working with others in a high functioning, collaborative and innovative diversified –business setting.

RESPONSIBILITIES

Responsibilities will include but not limited to the day to day implementation of work related activities: development of business plans, budgets, training/development, liaison with relevant groups.

IN calculate and promote a culture of tolerance, trust and respect among the youth/businesses

Being committed to innovations, learning and results with industry teams and management consultants

Promote hard work, creativity and leveraging the dynamism of talented youth

Helping entrepreneual men/women youth break the cycle of poverty by building businesses that create jobs, income and economic opportunities for their families, communities, county and the country

Help the youth develop excellent business plans that when implemented will improve their income generating potential over the long term, increase their ability to adapt and respond to ever-changing economic conditions with confidence. Show the youth what they need to do make their business plans a reality

Provide ultimate help to the youth to become active contributors and financially independent members of the society

Assisting the youth go through a successful transition into economically independent adulthood, increasing their opportunity ability and motivation to engage in income generating activities

Organizing and implementing activities that promote peace, love and unity

Give the community youth and their families the hope/means to secure their own futures from their newly acquired skills, talents and gifting

Support participating youth communities (individuals, groups, cooperatives, traders) to understand and address their problems for their betterment through sustainable business management practices

Provide inspirational breakthroughs in the way the youth can benefit and to achieve immediate and lasting change both in their private and professional business lives

Emphasize the disciplined need for and believe in rewarding the right person with the right qualities for the right job, encouraging suitability skills for work and consideration for those who merit them and foster productivity for better/improved standard of living.

Effectively engage with customers and build connections using a positive upbeat attitude

Maintain an insight knowledge of employment opportunities in order to assist grandaunts secure gainful and fulfillment of the full potential in their dream jobs

Boost team success by working well with members across training and departments

Develop own role and commitment to apply Bible principles prayerfully, within all aspects of the role;

Lead and facilitate team prayer and Bible studies and communicate confidently about my own faith;

PROJECT MANAGEMENT

Mapping of key stakeholders to engage and work with

Lead the country specific mobilization partners, organization of key youth events including youth participation in the project, identification/recruitment of possible mentors and possible business motivators within counties of focus

Lead the design and implementation of the mentorship program, link the project campaigns with other programs, leveraging the added advantage,

Assist ensure effective and efficiency use of the project funds, and create linkages with other youth organizations in the country

Guide the development the project website and digital platforms/ maintenance, write reports and documentation of the project

KEY DELIVERABLES

Develop or customize existing training materials for use by staff or consultants (where such collaboration is envisaged)

Develop creative and engaging training material for youth audience in a variety of formats and media as well as story boarding and user guides

Deliver training workshops alongside staff and consultants(where applicable)

Coordinate with other training agencies to optimize training programmes

Winning of national awards in business plan competition dubbed Jithiada

REFEREES

I.FRED ATANDI TEL .071*******

2.PHILIP KIPCHUMBA TEL 072*******



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