Entry-Level Data Entry

OBJECTIVE:

To obtain position, where my technical, computer and communication skills will be parallel in managing accounts and improving operations

ACCOMPLISHMENTS:

Nine years of experience as a clerk in two different manufacturing companies with specialties in printing shippable product labels and producing a work schedule for an entire department.

SKILLS AND ABILITIES:

Keyboard 40 wpm with accuracy; Trained in Insurance Coding, Transcription, Record Management.

Office Concepts, and Peachtree Accounting experienced in personal computer use, including the following software: Word, Excel, Access and PowerPoint; Ability to perform multi office tasks and interact effectively using excellent written and oral communication skills.

• Microsoft Office Applications, such as Word, Excel, Teams, Outlook, and PowerPoint,

• Attention to detail

• Interpersonal

• Oral communication

• Customer satisfaction

• Excellent customer service

• Data entry

• Organizational

• Time management

• Verbal communication

• Conflict resolution

• Workday HRM System

• HRIS Database System

• Strong work ethic with ability to work independently without direct supervision.

WORK EXPERIENCE:

Scheduler

TC Express (Remote) - November 2021 – December 2022

• Complete the scheduling for the company, up to 17 workers in the shifts

• Coordinate times and hours with all the workers

• Part time role, and looking a full time role

• Manifesting data to produce schedules

Dispatcher, Office Supervisor, General Manager and Owner

Integrity Transport Services - 2010-August 2021

• Called drivers and members to assure they are being picked up on time for their

appointments.

• Supervised the office staff to assure all trips were properly transported to and from

their appointments

• Hired and fired employees as needed and managed the day to day operations of the

company

• Utilize data entry methods to coordinate scheduling, routes, etc.

Specimen Technician

Southaven, MS

Spectra Laboratories/ December 2020 to Present

• Works on moderately difficult assignments, requiring judgment in resolving issues and/or in making recommendations.

• Normally receives no instruction on routine daily work and general instructions on newly introduced assignments.

• Researches, resolves, and follows through on specimen/order exceptions or patient data problems, and problem log queue.

• Make outbound calls to clients to resolve various order issues, including patient information, calculations, test orders, draw dates, etc.

• Process and respond to all requests manually or electronically from Customer Service via various computer applications such as Problem Log, Service Now Ticket, Fax, and emails.

• Contacts and advises clients to input orders for patients' that has no orders in

Buffer system.

• Process and create SNT for improperly packaging or spilled/leaked/delayed in transit,

• Support lab CR and new software application testing and validation.

• Prepare/Create monthly/daily reports using various lab database and Microsoft

Applications,

• Assist in training new lab employees on the appropriate procedures, safety protocols.

• Assist in the production floor in the absence of the Supervisor.

• May assist junior staff with more complex support tasks that require a higher level of understanding of functions, as directed by immediate supervisor.

• Assist with various projects and other duties as assigned by the direct supervisor, manager, and/or director.

EDUCATION:

Northwest Community College, Senatobia, MS

Major: Medical Office Technology and Office Administration Assistance

Associated of Applied Science degree Dec 2005 GPA: 3.7 (4.0=A)

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