Kimberly Traylor
*** ******** **** *.*. 404-***-****
Atlanta, GA 30314 *********@*****.***
Focus: Career Services for Medical Administrative assistance
DETAIL ORIENTED AND QUALITY FOCUSED PROFESSIONAL TRAINED IN MEDICAL ADMINSTRATION SUPPORT. SUCCESSFUL TRACK RECORD OF HANDLING COMPLICATED ASSIGNMENTS AND ADMINISTRATIVE/ CLERICAL REQUESTS. HIGHLY EXPERIENCED IN POSTING PAYMENTS/ AND RECONCILING ACCOUNTS WITH A HIGH DEGREE OF ACCURACY.
Professional Qualifications
Equipment Maintenance
Networking and Searching Strategies
Inventory Purchasing
Medical Terminology
Scheduling Appointments
ICD-9/CPT/HCPCS
Patient Ledger/Encounter Forms
HIPAA/ OSHA Training
Claims Auditing/Insurance Verification
Medisoft/ Claim Gear
Microsoft Word/Excel
CPR Certification
Education
Herzing University- Health Information Management 07/2011-Present
Everest Institute - Medical Insurance Billing and Coding 10/2009- 06/2010
Work Experience
Kaiser Permanente- CSC 10/2010-Present
Establish and maintain positive relationships with internal and external customers utilizing service related techniques
Greet members as they enter into the facility
Utilize computer software under the EPIC system
Knowledge of revenue cycle
Post payments; prepare deposits; collect on outstanding balances
Answer phones, schedule appointment for various departments
Assist members in navigating the facility
Check member’s eligibility and update patient’s demographics in IRCS
Scan registration forms to HIMS dept.
National Envelope Corp Machine Operator- CSR 10/2001-06/2010
Utilized computerized machinery to track envelope production
Troubleshoot and maintained routine maintenance on equipment
Achieved record setting speed at packing envelopes at 1,400 per minute
Interacted heavily with customers collecting payments on orders via cash, checks, and credit cards.
Order supplies as needed to complete orders for our customers
Pizza Hut- CSR 05/1998-08/2001
Answer customers’ question and provide information on procedures or policies
Greet customers entering establishment
Issue receipt, refunds credit or change due to customers
Accept payments via cash, checks, credit cards
Answer and take orders over phone