Business Development Inside Sales

Gae Smith

****Peachtree Blvd. Unit ***, Atlanta, GA +1-404-***-**** *********@*****.***

SUMMARY

Senior Inside Sales Representive with a history of exceeding sales targets and generating multi-million-dollar pipelines in the Commercial sector. Expert in cold outreach, lead generation, and consultative selling in fast-paced SaaS and cyber security environments. Skilled at refining messaging and optimizing CRM processes to collaborate effectively with Account Executives and drive measurable growth.

KEY SKILLS

•Sales And Business Development: Lead Management And Sales Execution, Prospecting And Lead Qualification, Full Cyle Sales Management, Sales Enablement Tools, Pipeline Management, CRM Proficiency, Cold calling, Upselling, Business Development, Lead Generation

•Technical Skills: Cloud Computing, Artificial Intelligence, SaaS Experience

•Soft Skills And Communication: Resilience & Grit, Active Listening, Consultative Selling, Collaboration, Fluent English

PROFESSIONAL EXPERIENCE

Accenture/Palo Alto Networks May 2021 - Oct 2024

Senior Inside Sale Represenative/ Business Development Representive

•Exceeded quarterly KPIs by 200% and generated $4M in pipeline by engaging decision-makers through targeted cold outreach and multi-channel prospecting, including calls, LinkedIn, and emails.

•Prospected into Commercial - Mid-Market and Enterprise accounts using multi-touch cadences, increasing engagement and pipeline growth while effectively handling inbound inquiries.

•Managed discovery for Palo Alto Networks products (Cortex Products, Prisma Cloud, Unit 42, and Firewall products) from initial engagement to deal closure, collaborating with Partners, Sales Engineers, and Account Executives to secure appointments with Network and Security Engineers, Architects, and CISOs.

•Refined lead qualification and nurture strategies through collaboration with Marketing, aligning outbound messaging with customer needs and technical product expertise.

•Ensured precise forecasting and maintained pipeline hygiene using Salesforce, tracking all sales activity and streamlining operations.

•Selected periodically by Account Development leadership to serve as an Account Development Mentor, sharing best practices and innovative outreach strategies.

PBS Aerospace Dec 2019 - Mar 2021

BDR / Precision Casting Sales Representative

•Achieved $1.25M in incremental precision casting sales in the first year, increasing business unit revenue by 2.5X compared to 2019.

•Collaborated with the PBS Czech manufacturing team to secure customer specifications and develop proposals, enhancing client satisfaction and increasing proposal acceptance rates.

Flentek Solutions Jan 2018 - Jul 2019

Inside Sales Manager

•Spearheaded $300K in annual sales through strategic representation and effective selling of technical products and services.

•Enhanced sales process efficiency by collaborating with sales teams and utilizing CRM tools to streamline communication with sales managers, integrators, and end-users.

Flight Display Avionics Jun 2014 - Dec 2017

Inside Sales

•Researched material cost and coordinated product pricing with the VP of Sales and Marketing, leading to more competitive pricing strategies

•Frequently followed up with R&D, Engineering, and Program Managers on product release status

AvGroup Aug 2011 - Jun 2013

Lead Sales Associate/Inside/Outside Sales

•Sold aircraft parts from inventory, maximizing profits through creative selling and repairs.

•Sought out new customers and developed new business markets through research and networking.

Hawker Beechcraft Services Mar 2010 - Aug 2011

Facility Sales Manager

•Served as liaison between private fixed-wing aircraft owners, pilots, and maintenance personnel to ensure prompt and cost-effective systems repair, maintenance, and overhaul

Additional Experience Jan 1992 - Jan 2010

Held a range of inside sales and client-facing roles across several organizations prior to March 2010. Built a solid foundation in B2B sales, customer engagement, and account development.

Education - Georgia State University - BBA Finance

Georgia State University BBA, Finance

1991 - 1992

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