Food Service Worker

Charlotte Oakman

Dallas, TX 913-***-**** ********@*****.***

Profile

Food Service Worker with an outgoing and friendly demeanor. Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and avid multitasker. Track record of being an essential part of the kitchen team and instrumental in providing effective solutions that produce immediate impact and contribute to the Training Table’s long-term success. Experience

FOOD SERVICE WORKER SMU HOSPITALITY GROUP/ARAMARK 2024 - PRESENT

· Scanned student-athlete ID cards at the register to accurately track and tally meals for breakfast and lunch.

· Prepped and staged buffet lines for game day events and student-athlete dinners, ensuring timely and organized service.

· Supported management with administrative tasks, including laminating menu cards for meals and game day presentations.

MARKET RESEARCH TECHNICIAN BEACON HILL STAFFING NOVEMBER 2023 – DECEMBER 2023

· Contract Assignment with Curion Insights in Irving Texas, and served Market panelists food or beverage samples for feedback.

PARTICIPANT SERVICE REPRESENTATIVE RA OUTDOORS L.L.C. NOVEMBER 2023 – DECEMBER 2023

· Provided assistance to participants via telephone, chat or email regarding balance information for their ThriftLine Service Retirement Plan.

· Offered navigation support via desktop computer to assist with setting up their online accounts, and guided participants on fund withdrawals from their Savings Plan. CUSTOMER SERVICE WORKER CITY OF DALLAS WIC PROGRAM FEBRUARY 2022 TO MAY 2022

· Assisted Expecting Women with benefit issuance to their WIC card, and informed in English or Espanol when to return to the WIC Clinic for their next appointment for benefits issuance.

· Managed front counter duties, and checked-in women and their children for WIC Clinic appointments. ADMINISTRATIVE ASSISTANT CORNERSTONE STAFFING DALLAS TEXAS NOVEMBER 2021 TO FEBRUARY 2022

· Contract Assignment at the West Dallas Multipurpose Center that was a temporary shelter for unhoused individuals that had been exposed to COVID-19.

· Provided information to individuals needing community resources or assistance via telephone or walk-ins. Education

HIGH SCHOOL DIPLOMA

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F.L. SCHLAGLE HIGH SCHOOL

Skills & Abilities

Forklift and Workplace Safety Certified

READY TO WORK, November 2023

eFoodcard Food Handler Certified

eFoodcard Food Handler Basic Course, May 2024

Skills & Abilities

· Excellent Listener

· Friendly, courteous, and service oriented

· Poised under pressure

· Solid written and verbal communicator

· Customer Service

· Data Entry

· Office Administration

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