Executive Assistant United States

Stanley Altidor

**** ****** **, *** *******, NY, 10467. Tel: 646-***-****, **************@*****.***

Profile

Experienced and versatile professional with strong systems planning, research skills, coupled with a desire to contribute to meeting the organization's goals.

Skills

• Anticipate project for organizational change

• Bilingual – Fluent in English and Haitian creole

• Proficient with MS Word, Excel, and PowerPoint

• Charismatic and confident public speaker

• Hard worker and resalable

• Organize and punctual

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PUBLIC EXPERIENCES

United states Army 2016 – Presented

United states Navy November 2004- November 2008

WORK EXPERIENCES

Messenger April 2017-Current

Breakaway Courier, New York, NY

• Perform the delivery tasks and pick-up of customer material, resourceful and professional manner.

• Perform mailroom duties

• Coordinate of incoming and outgoing mail

• Maintain route supply inventory to ensure prompt delivery of products to customers

• Maintain delivery records

Sales Executive Assistant March 2016-September 2016 Executive Touch, New York, NY

• Gather, retain and apply knowledge of existing and new products to ensure sales are completed correctly and are of the highest possible value to the business. Achieve/over-achieve on daily/ weekly/monthly targets.

• Gather and record all customer information accurately and effectively

• Building and maintaining outstanding relationships with potential clients/customers.

• Providing regular feedback to management regarding client issues/competitor activities Call Center Associates April 2014-May 2015

Global Contact Services, Queens, NY

• Answer calls and respond to emails, research required information using available resources.

• Manage and resolve customer complaints and provide customers with product and service information. Enter new customer information into system, update existing customer information.

• Process orders, forms and applications. Identify and escalate priority issues, route calls to appropriate resource. Follow up customer calls where necessary, document all call information according to standard operating procedure, and produce call reports.

EDUCATION

Masters in Communication Arts NYIT 2015

Bachelor’s degree in Criminal Justice Berkeley College I.e.

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