Customer Service Bakery Clerk

Shenika Cooper

*******.********@******.*** / **16808 / 91340 San Fernando

Summary

Experienced in customer service with a background in food preparation, including

baking and recipe development. Demonstrated ability to assist customers with

product inquiries and order placements while maintaining an organized checkout

area, Successfully promoted loyalty programs to enhance sales potential and foster

customer relationships. Proficient in cash handling and adhering to company

security procedures, ensuring accurate transactions.

Team-oriented Bakery Clerk experienced in weighing, packaging, and labeling

bakery products and refilling and rotating items to maintain well-stocked inventory.

Friendly and reliable individual with solid organizational and prioritization abilities

paired with excellent customer service skills. Dependable individual with

willingness to learn and perform new tasks.

Experience

JTA - Bakery Worker

San Fernando, Trinidad and Tobago

05/2023 - Current

+ Prepared and baked goods such as cakes, cookies, muffins, pies, and breads

according to recipes.

+ Assisted customers with their orders providing advice on different types of

pastries available.

+ Provided excellent customer service while promoting loyalty programs to

increase sales potential.

+ Performed other duties

assigned by management.

+ Kept records of purchases; maintained orderly appearance of checkout area;

restocked supplies as needed.

Pizza boy - Cashier 08/2022 - 08/2023

San Fernando, Trinidad and Tobago

+ Stocked shelves with merchandise when needed.

+ Followed company security procedures for handling large sums of money.

+ Provided excellent customer service while promoting loyalty programs to

increase sales potential.

+ Answered customer inquiries regarding store policies and procedures.

+ Assisted customers over the phone regarding store operations, product

information and order placement.

+ Maintained cleanliness of checkout area including countertops, registers,

windowsills and floors.

Skills

+ Baking techniques

+ Recipe development

+ Customer service

+ Cash handling

Education and Training

St Stephen’s College

Prince Town

Business Management

+ Certification in human

resource management,

quality control

management and project

management.

Subjects include:

Principal of business

Officer administration

Physical Education

Art

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