Customer Service Representative
Resume:
Sylvia Jackson
Kansas City, MO.
*************@*****.***
Dynamic Experienced Coordinator with proven track record in creating exceptional customer experiences
in’ managing and handling client relations.
Work Experience
Adjuster Assistant
Pilot Catastrophe Services-Richardson, TX
June 2022 to October 2024
+ Served as administrative support for Catastrophe Storm Team
+ Schedule appointments for Field Adjuster
+ Created appointment tracker for Field Adjuster
+ Assists insured with concerns and question regarding claim
Coordinator
MyWorkChoice-Belton, MO
March 2023 to September 2024
+ Provide support for our associates, escalating issues when necessary.
+ Walking the floor to ensure processes are being followed
+ Perform new hire orientation and shift start duties.
+ Coordinate with Community Director on day-to-day needs.
+ Ability to assist in Administrative duties as needed.
Staffing Coordinator
Bars and More Hospitality Staffing-Kansas City, MO
March 2017 to May 2024
+ Identify company employee requirements and create a staffing strategy.
+ Assist the HR department with hiring, training and onboarding new employees.
+ Prepare work schedules and enforce compliance with company and industry labor requirements.
+ Create daily staffing reports, monitor employee performance and submit weekly reports to
management.
+ Determine staffing shortfalls and report job vacancies and scheduling problems to human resources.
+ Confirm staff details and working hours to ensure accurate employee compensation.
Warehouse Coordinator
‘Owens & Minor-Kansas City, MO
January 2015 to September 2017
+ Inventory: Maintain inventory records, track inventory levels, and report discrepancies. Categorize
inventory and identify slow-moving items.
+ Shipping: Coordinate the shipping of finished products, including scheduling shipments and dispatching
inbound truck orders.
+ Receiving: Oversee the rece!
19 of products and unpack and pack items.
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