Customer Service School Bus
Resume:
KAREN KING
**** ********* ****** *** #***
****.*********@*****.***
TRANSPORATION OPPERATIONS
Professional Transporter leveraging 10+ years of professional with excellent leadership and problem-solving abilities. Organized and proactive worker with an understanding of scheduling, adjusting routes and prioritizing issues. Understanding how to adjust schedules based on traffic conditions. Developed communications skills for interacting with passengers, students, dispatchers, and coworkers. Committed to delivering excellent customer service and ensuring comfortable and enjoyable travel experience for passenger.
School Bus
Public Transit
Vehicle Operations
Safety Regulations
Defensive Driving
Route Navigation
Customer Service
Pre-& Post Trip Inspections
Traffic Laws
Emergency Procedures
PROFESSIONAL EXPERIENCE
Bus Operator
Transdev U.S.
Raleigh, N.C.
2023-2025
Conduct pre-trip & post-trip inspections of the bus including checking fuel, oil, and all other essential fluids.
Transporting students to various locations throughout NC State campus ensuring their safety and comfort, in a timely manner.
Universal Transportation System
Cincinnati, OH. 2020- 2023.
Implemented appropriate safety measures, such as the use of seat belts and maintaining order among students.
Conduct regular inspections of the school bus to ensure its proper functioning and cleanliness and maintain accurate records of mileage, pick-up/ drop-off times, and student attendance.
Queen City Transportation
Cincinnati, OH. 2017-2018
Respond to student inquiries and resolve complaints or concerns courteously, professionally, and cooperate with dispatchers and other drivers to coordinate schedules and route changes or detours.
Adhered to traffic laws and company policies, including safety regulations and procedures, and transport students to and from various schools, ensuring their well-being throughout the journey.
Department of Transportation & Public Works
Miami, FL. 2016-2017
Operated city buses on designated routes, ensuring the safety and timely transportation of passengers. Collect fares, verified tickets, and provided accurate information regarding routes, schedules, and destinations.
Conduct pre-trip & post-trip inspections of the bus including checking fuel, oil, and other essential fluids.
Assisting passengers with boarding and exiting the bus, ensuring their safety and comfort, maintain a clean and orderly bus interior, reporting any maintenance or safety issues promptly.
RELEVANT EXPERIENCE
Amazon
Hebron, Ky. 2019-2020
Shipping & Receiving Associate
Received incoming shipments, verified quantities, and inspected items for quality and accuracy, utilized warehouse management system (WMS) to scam, label, and process inbound and outbound shipments.
Conducted regular inventory counts and reconciliations, updating records and identifying any discrepancies.
Prepared shipping documents, including packing slips, bill of lading, and shipping labels, ensuring with requirements.
EDUCATION
High School Diploma Academic
Miami Carol City Senior High
CERTIFICATION
Commercial Driver’s License (CDL A)
TECHNICAL COMPETENCIES
School Bus & Transit Policies & Procedures
Defensive Driving Techniques
Vehicle Operations & Control
Passenger Safety
Contact this candidate