Customer Service Patient Care
Resume:
J A S M I N JC E C O R L E Y
C O N T A C T
*************@*******.***
Stockbridge,GA 30281
Microsoft Office
Conflict Resolution
Customer Service
Patient Care
Dental Office Support
Client Relations
Dispatch
Professional Development
Call Center Operations
Time Management
Communication
Skills
S K I L L S
High School Diploma
E D U C A T I O N
P R O F I L E S UMMARY
Motivated and dedicated professional with 9+ years of expertise in customer service, patient care, dental support, and client management. Proven track record of success in organization, scheduling, and communication. A collaborative team player with a strong ability to support daily operations and ensure high- quality service in fast-paced environments.
2020-2025
W O R K E X P E R I E N C E
Patient Access Representive
Northside Healthcare
Truck Dispacther 2018-2020
VIK Trucking LLC
Patient Access Representative 2016-2018
DekalbCSB Medical
Scheduled patient appointments and processed prescription refills Provided excellent customer service in a healthcare setting Conducted quality assurance checks on patient data Navigate healthcare system efficiently to support patient needs Managed scheduling and communication with crew and field personnel Organized customer data and tracked logistics in Key's Work Management System
Maintained paperwork, price tickets, and mileage logs per DOT guidelines Developed strong relationships with customers and carriers Trained and assigned tasks to employees, reviewed performance Ensured compliance with DOT and Hazmat regulations Supported patient flow by scheduling appointments. Verified insurance eligibility and entered accurate billing information. Handled sensitive patient information in compliance with HIPAA. Assisted with coordination of referrals and specialty appointments.
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