Customer Service Representative
Resume:
Mizanur Chowdhury
Phoenix, AZ
************@*****.***
Objective: Detailed oriented, customer service professional searching for a career change in an entry level position. Open to new opportunities in different sectors. Searching for a clerical/ office position to utilize fifteen years of experience in customer service in a fast-paced environment.
Work Experience
Customer Service Representative
Circle K: Scottsdale, AZ
October 2023 – July 2025
Provide exceptional customer service by promptly addressing inquiries, resolving issues and ensuring customer satisfaction.
Develop strong relationships with key clients through regular communication and personalized support.
Utilizing POS systems to handle cash, credit/debit cards to complete customer transactions, completing open/close worksheets and end of day reports
Upsold products to customers to increase sales based on their needs and preferences
Driver
Lyft: Phoenix, AZ
November 2022 – October2023
Earned 5 stars rating
Created efficient route plans to optimize travel time
Implemented safety protocols to ensure a safe environment for passengers
Assisted passengers with boarding and other needs to enhance travel experience
Customer Service Representative
Arco am/pm: Scottsdale, AZ
January 2015 – October 2022
Deliver exceptional customer service by addressing inquiries and resolving issues
Processed payments efficiently, oversaw inventory management
Train new employees
Stock, clean and organize to ensure store presentation
Education
Siddheswari College/Dhaka Bangladesh- 1997 (High School Equivalent)
Skills
Intermediate skills in Microsoft Office
Communication skills
Time management, organization skills
Detailed oriented & fast learner
Other languages: Bengali, Hindi
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