Customer Service Pizza Maker

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

LEONALDO GOURDET JR

ORLANDO, FL 32808

407-***-**** *********@*****.*** WWW: BOLD PROFILE First-class Pizza Maker with experience preparing dough by hand, operating cooking equipment and plating fresh pizza and other specialties. Enthusiastic team player with outstanding dexterity to create exceptional handmade items. Successful at remaining upbeat and meeting quick turnarounds while working in tight, hot kitchen areas. Quality-focused Pizza Maker with good work ethic accustomed to busy foodservice settings. Significantly increased pizza output during past year while maintaining product quality and taste. Offers great time management and inventory oversight skills leading to impressive results.

• Customer Service

• Safe Food Handling

• Food Safety

• Teamwork and Collaboration

Domino's Pizza

Pizza Maker // 6101 Silver Star Rd, Orlando, FL 32808 // May 2024 to Current Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

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Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.

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Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.

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• Prepared raw materials for cooking by cutting vegetables and preparing dough. Arthur,s Catering

Warehouse Worker // Altamonte Springs, FL // August 2021 to Current Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

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• Loaded, unloaded and moved material to and from storage and production areas.

• Checked packages and merchandise for damage and notified vendors.

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• Operated RF scanners to track merchandise and verify contents of containers.

• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.

• Performed general housekeeping and cleaning tasks. Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

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Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.

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Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

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Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

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• Wrapped pallets in shrink wrap prior to loading.

• Measured dimensions of finished pieces for conformance to specifications. Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.

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California Pizza Kitchen

Pizza Chef // 4200 Conroy Rd, Orlando, FL 32839 // October 2023 to June 2024 Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

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Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.

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Slg Systems

Warehouse Associate // 200 W Sand Lake Rd // March 2023 to September 2023

• Prepared orders for shipment by picking, packing, and labeling merchandise.

• Worked safely around moving machinery.

Hungry Howies Pizza & Subs

Assistant Manager // Ocoee, FL // November 2017 to January 2022

• Mproved operations by working with team members and customers to find workable solutions Provided excellent service and attention to customers when face-to-face or through phone conversations.

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Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

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• Helped with planning schedules and delegating assignments to meet coverage and service EDUCATION

demands.

• Planned team-building exercises to increase employee performance and job satisfaction.

• Achieved recognition for contribution to store success by optimizing sales. Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

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Increased sales revenues by promoting complementary products and educating customers about store promotions.

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Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

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ProLogistix

Packer // Orlando, FL // July 2018 to May 2020

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• ProLogistix

• Arked and labeled containers with accurate shipping information to prevent delays Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests

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• Used tools, sprayers and cleaning solutions to clean contaminants from work areas

• Assembled and prepared cartons, crates and containers to protect materials during shipment.

• Completed daily orders with expert picking and packing of shipments.

• Protected materials for transport by correctly packaging products in boxes and crates.

• Kept records accurate and current by documenting movements in company system. Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.

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Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.

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• Complied with safety, health and environmental regulations as prescribed by law.

• Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.

• Recorded each completed job in equipment use log. Associate of Arts - Computer Science

West Side Tech // Orlando, FL

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