Customer Service Air Conditioning

Javen Mitt

**** ****** ******, ********, ** *****

********@*******.***, 504-***-****

Profile

"I am a detail-oriented and highly motivated HVAC professional with extensive knowledge in air conditioning systems, basic refrigeration, and green technology. I excel at ensuring systems are efficient, safe, and environmentally friendly. My experience spans installations, troubleshooting, and preventative maintenance across residential and commercial setups. Currently, I am seeking a position as an HVAC Technician where I can apply my expertise in climate controls, energy-efficient systems, and customer service to deliver reliable and sustainable solutions for clients."

SKILLS

• Actively listens, ensures clear understanding of customer needs and concerns in HVAC service

• Knowledgeable in air conditioning systems, installation, maintenance, and repair of various AC units

• Holds Basic Refrigeration and Charging Certification, demonstrating competency in refrigeration principles and charging procedures

• Skilled in basic refrigeration systems, understanding the fundamentals of refrigeration cycle and components

• Familiar with Boyle's Law, applying knowledge of gas behavior in refrigeration systems

• Proficient in brazing techniques, essential for joining metal components in refrigeration and HVAC systems

• Capable of performing BTU calculations, crucial for determining heating and cooling requirements in HVAC design

• Holds Certified Carbon Monoxide Inspector Certification, ensuring expertise in CO safety inspection and prevention

• Experienced in climate controls, adept at regulating temperature and humidity levels for comfort and efficiency

• Follows established procedures and guidelines for equipment handling, storage, and disposal Education

Remmington college - HVAC

April 2025

• Refrigeration Principles: Understanding the refrigeration cycle, including the role of compressors, evaporators, condensers, and expansion valves. You'll also study refrigerants and their environmental impact.

Electrical Systems: Learning wiring, troubleshooting electrical components, Ohm's Law, and working with transformers, relays, and safety mechanisms in HVAC systems. Climate Control: Exploring temperature and humidity regulation, BTU calculations for heating and cooling systems, and Manual J calculations for system sizing. Green Technology: Training in energy efficiency and environmentally-friendly systems, as well as certifications like Esco Green Awareness.

Mechanical Skills: Practicing brazing, soldering, ductwork installation, and system assembly. You'll also study mechanical concepts like Boyle's Law and enthalpy plotting. Safety and Regulations: Earning certifications such as EPA 608 Universal and OSHA qualifications to comply with industry standards.

Hands-on Training: Working on systems like ice machines (e.g., Hoshizaki and Manitowoc), warm- air heating setups, and commercial refrigeration systems. Hands-on Training: Working on systems like ice machines (e.g., Hoshizaki and Manitowoc), warm-air heating setups, and commercial refrigeration systems.

Preventative Maintenance: Techniques for routine inspections and maintenance to improve equipment longevity and prevent failures.

Customer Service and Communication: Building skills to interact with clients, address concerns, and offer reliable solutions.

Work Experience

Plexus group - Maintenance

October 2024

• Routine Maintenance: Perform scheduled inspections, servicing equipment, and ensuring systems operate efficiently (e.g., HVAC systems, plumbing, electrical setups). Repairs: Troubleshoot and fix mechanical, electrical, and structural issues. This can include repairing leaks, replacing faulty wiring, or fixing machinery.

• Upkeep of Grounds and Facilities: Maintain cleanliness and order in common areas, ensuring facilities meet safety standards.

Monitoring and Testing: Regularly check alarms, safety equipment, and emergency systems to guarantee proper function.

• Documentation: Keep detailed records of work performed, maintenance schedules, and equipment upgrades.

Customer Interaction: Communicate with tenants, employees, or clients about service schedules or concerns

• Preventive Maintenance: Identify potential issues and perform measures to prevent equipment failure.

Inventory Management: Ensure tools, parts, and supplies are adequately stocked for ongoing operations.

Commercial Metals - Shop Fabricator

July 2019 - August 2024

• Measure, cut, and bend rebar using blueprints sheer lines and auto benders

• Rigging bundles of rebar and transferring through out the warehouse using overhead crane. Loading and unloading sheer lines trucks in warehouse.

• Practice safe working routines, taking weekly quizzes on hazard within the shop.

• Use of sheer lines, auto benders, cranes, forklifts, table bender, cutting saws, torches, tie wire, Lauren Construction - Pipefitter Helper

February 2015 - May 2019

• Set Supports

• Bull rigging and rigging of pipes

• Clean and beveling piper

• Use of chain falls, rollers, saws, grinders, clamps, levelers

Contact this candidate