Front Desk Receptionist

Yenile Rosario

George Street Brooklyn NY *****

Phone: 813-***-****

Email: ***************@*****.***

Work Experience:

Citi Bank, Teller- Brooklyn, NY November 2024-May 2025

● Process customer transactions, including deposits, withdrawals, and payments, with accuracy and efficiency.

● Assist customers with account inquiries and resolved basic banking issues.

● Promote bank services and products to meet customer needs.

● Ensure compliance with bank policies and security procedures.

● Maintain accurate cash handling and balanced the cash drawer daily.

● Verify and process checks, money orders, and wire transfers. SLT Studios, Front Desk Receptionist- Manhattan, NY January 2024 -September 2024

● Greeting customers

● Responding to inquiries

● Assuring clients have all necessary knowledge of the facility and machines used

● Kept the space clean and organized

● Utilized Mariana Tek for scheduling purposes and processing sales Oasis Day Spa, Front Desk Receptionist- Manhattan, NY April 2023-October 2023

● Greeted customers

● Maintained a clean and organized environment for guests

● Processed inquiries

● Arranged scheduling in an organized manner while taking into consideration both the customer and the employee through Meevo software

Celestial Sound Music Academy, After School Tutor- Queens, NY September 2022-May 2023

● Demonstrated leadership skills to lead a class of students

● Patience to explain different school tasks to children

● Ability to multitask and tutor various kids at one time

● Maintained a calm environment for students to remain focused BBC Apparel, Data Entry- Manhattan, NY November 2019-March 2021

● Processing customer returns

● Basic use of Excel and Word

● Entering customer returns

● Assisted in customer service

● Filing paperwork

● Processing fax and email inquiries

Education:

Queens college Graduated 2024 with a bachelor’s degree Saint Josephs High School Graduated 2018

● Recognized for outstanding Academic Honor Roll

Professional skills:

● Bilingual; able to fluently read, write, and speak both English and Spanish

● Proficiency in computer software such;

Microsoft Word, PowerPoint

● Proficiency in several Adobe software such as;

● Proficiency using Google apps such as;

Google Docs, Google Calendar, Google Drive, Google Slides

● Past experience / Proficiency in using scheduling software; Meevo, Mariana Tek, Avionte

ur

Demonstrated interest in digital media in personal or professional environment Working knowledge of Microsoft Excel and Google Docs Demonstrated ability to learn and work with new technology Ability to communicate with teams internally and clients externally Problem-solving mentality with a high attention to detail A can-do proactive attitude; you hate having nothing to do Analytical. Organized. Results Driven. You get things done. Great with numbers but don't want to work in finance. Great with excel but looking to use it in a dynamic way. Startup-ready. Not looking for a slow 9-5.

Team-oriented. Problem solver. Cool under pressure. Life-hacker. Looks for ways to improve everyday life in ingenious ways. Sees the value of digital advertising and wants to work in the space.

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