Quality Engineer Management
Resume:
Katrina Bond
Quality Engineer
Murfreesboro, TN *7128
************@*****.***
Professional Summary
I am a hardworking, energetic, and goal driven professional seeking a position as a Quality Engineer. Willing to relocate to: Murfreesboro, TN - Lebanon, TN - Nashville, TN Authorized to work in the US for any employer
Work Experience
Senior Quality Engineer
Kasai-Manchester, TN
November 2024 to Present
• Developed and implemented quality control procedures to ensure compliance with industry standards and regulations
• Conducted thorough inspections of products, materials, and processes to identify defects or areas for improvement
• Collaborated with cross-functional teams to resolve quality issues and implement corrective actions
• Performed root cause analysis on non-conforming products or processes, identifying underlying causes and implementing preventive measures
• Created detailed quality reports, including statistical data analysis, trend identification, and recommendations for process improvements
• Implemented statistical process control (SPC) methods to monitor production processes and ensure consistent product quality
• Led continuous improvement initiatives by conducting audits, analyzing data, and implementing best practices in quality management systems
• Managed supplier relationships by conducting supplier audits, evaluating performance metrics, and driving improvements in supplier quality
• Developed training programs for employees on quality assurance principles, techniques, and tools
• Implemented a robust documentation system for tracking all aspects of the quality management process
• Participated in design reviews to provide input on manufacturability considerations from a quality perspective
• Collaborated with engineering teams during new product development phases to ensure adherence to quality standards throughout the design process
• Conducted risk assessments on new products or processes to identify potential hazards or failure modes
• Ensured compliance with ISO standards by maintaining documentation systems that met regulatory requirements
• Provided technical support during customer complaints investigations by analyzing data and proposing corrective actions
• Developed key performance indicators (KPIs) for monitoring the effectiveness of the Quality Management System (QMS)
• Collaborated with suppliers on material qualification processes to ensure compliance with quality standards
• Led cross-functional teams in the development and implementation of Failure Mode and Effects Analysis
(FMEA)
• Conducted internal audits to assess compliance with quality management systems and identify areas for improvement
• Participated in customer meetings or visits to address any quality-related concerns or inquiries
• Developed supplier scorecards to evaluate performance based on key quality metrics
• Implemented continuous improvement projects using methodologies such as Kaizen or Lean Six Sigma
• Conducted training sessions on quality tools and techniques for employees at all levels of the organization
• Performed risk assessments on new suppliers before establishing partnerships or contracts
• Collaborated with manufacturing engineers to develop inspection plans for incoming materials or components
• Maintained up-to-date knowledge of industry best practices in quality engineering through professional development activities
Quality Engineer
MAHLE-Murfreesboro, TN
September 2024 to November 2024
• PPAP
• Oversee the HVAC department for Honda
• Assist production with any quality issues they might have
• Complete 8Ds for customer issues or internal issues
• Updating documentation, so it is in compliance with IATF and the customer specific requirements Quality Engineer
TEKNIA AUTOMOTIVE-Mount Juliet, TN
July 2023 to August 2024
• Work with suppliers to ensure that they had everything completed per our customer guidelines, i.e. PPAP completed and submitted, approving 8Ds that they had been issued by us, and random audits of their process
• Answering customer complaints in their portals
• PPAP
• Trials
• Working on floor with production to solve any quality issues
• Core Document Updates
• Work with cross functional teams to complete root cause analysis
• Completed required LPA, MPA, and QMS audits
Quality Engineer
Kasai North America, Inc-Manchester, TN
November 2022 to April 2023
• Work with OEMs
• Answering customer complaints in their portals
• PPAP
• Trials
• Complete ideas for monthly Kaizan
• Core Document updates
• Root cause analysis
• Completed MPA audits
Quality Engineer/Quality Supervisor
ABC Technologies-Gallatin, TN
July 2020 to November 2022
• Work closely with OEMs
• Answering customer complaints in their portals
• PPAP
• Trials
• ECN changes
• Any other tasks that the customer may have
• Core Doc Updates
• Problem solving
• Monitoring Customer portals
• Warranty Analysis
• Helping auditors and inspectors if any quality issues happen on floor
• Working closely with operations to ensure production needs are met while maintaining quality products
• Overseen hourly employees on 3 shifts
• Handle payroll for hourly employees (ADP)
• Managed schedules for hourly employees
• Made sure hourly employees stayed on task and met targets Quality Analyst
ABC TECHNOLOGIES, INC.-Gallatin, TN
January 2019 to July 2020
• Review invoices and complete daily charts to track cost of customer sorts
• Continuously monitor all customer portals for any formal complaints
• Communicate with customer, including dealing with any issues that may arise and working quickly to get resolved.
• Issuing corrective actions and creating 8D and PPS forms to work through the problem solving process to close out any open issues the plant may be facing
• Complete monthly warranty claims from GM which resulted in over $1.5M cost reductions from disputes since January 2020
• Complete monthly PPM reports
• Complete monthly MOR reporting
• Completing PPAP
• Working with auditors to make sure they have the tools necessary and are trained to complete their jobs
• Any other issues that may come up dealing with quality of the parts to quickly work with the team to solve the issue.
Quality Auditor
ABC TECHNOLOGIES, INC.-Gallatin, TN
March 2016 to January 2019
• Completed First Off inspections and gauged parts to ensure quality requirements were being met
• Performed 2-hour audits on any part running
• Escalated quality issues to appropriate personnel
• Assisted engineers with trial runs and process capability studies
• Performed receiving inspections and dock audits
• Filed and updated paperwork
Recruiter / Receptionist
EXPRESS EMPLOYMENT PROFESSIONALS-Gallatin, TN
September 2012 to December 2013
• Conducted interviews
• Performed background checks and drug screens
• Ensured jobs were filled by deadlines with qualified candidates
• Networked with candidates by holding job fairs, social media, and job search engines
• Entered data in database for filing
• Worked as a receptionist
Education
Associate in Engineering
VOL STATE COMMUNITY COLLEGE - Gallatin, TN
August 2017 to May 2021
Skills
• Quality Audits
• Plastics Injection Molding
• Warehouse Distribution Experience (4 years)
• CAD
• Detail oriented (8 years)
• Beacon Training (1 year)
• APQP (3 years)
• One piece flow (3 years)
• Shipping & Receiving (2 years)
• Leadership Training (4 years)
• IATF 16949:2016
• 5 why’s (2 years)
• Microsoft Office (10+ years)
• Customer relationship management (10+ years)
• Quality Assurance
• Analytical
• Microsoft Excel (5 years)
• Compliance
• 8 waste training
• SolidWorks
• Computer Skills (10+ years)
• Systematic Problem Solver
• Warehouse Management System (3 years)
• PPAP (3 years)
• Time Management
• PPAP
• Calibration
• Microsoft Powerpoint (5 years)
• Quality Management
• GD&T
• Lean
• Microsoft Outlook
• ISO 9001
• Communications (3 years)
• Quality Inspection (7 years)
• Research & Development
• Internal Audits
• Minitab
• Lean Manufacturing
• Auditing
• Production Management
• Product Development
• Quality Control
• Quality Systems (3 years)
• Communications Skills (8 years)
• Root Cause Analysis
• Project Planning
Contact this candidate