Customer Service Data Entry
Resume:
Prerna Jain
Athens GA, 30606
**********@*****.***
Technical Skills
Accounting & Bookkeeping: QuickBooks, Tally ERP 9, Busy 3.6
Payroll Processing & HR Systems: Paylocity, Replicon, Beacon
Tax Filing & Compliance: GST, TDS Filing
Financial Reporting & Reconciliation: Excel, AR/AP Management
Customer Service & Cash Handling: POS Systems, Payment Processing
Microsoft Office Suite: Excel, Word, Outlook
Experience
October 2024 - PRESENT
Nexus Cognitive Technologies LLC - Administrator
Atlanta GA, USA
? Managed employee onboarding in Paylocity, ensuring accurate data entry and compliance with company policies.
? Processed employee separations through Beacon, maintaining proper documentation and records.
? Downloaded and updated timesheets from Replicon, ensuring accurate payroll reconciliation.
? Created and processed payroll batches in Paylocity, ensuring timely and error-free salary disbursement.
? Prepared and distributed weekly Accounts Receivable (AR) reports using QuickBooks AR Aging details in Excel, keeping senior management informed.
? Compiled and maintained monthly revenue reports in Excel for financial tracking and analysis.
? Performed daily bookkeeping tasks in QuickBooks, ensuring financial records were up to date.
? Updated employee records and managed HR documents in Paylocity for streamlined HR operations.
? Scheduled interviews between new candidates and senior leadership through Paylocity, coordinating efficiently for smooth recruitment.
? Designed and sent new hire announcements in Canva, enhancing employee engagement.
? Created and managed birthday greeting templates for employees to foster a positive work culture.
? Assisted in candidate screening by taking notes during interviews and entering data into Paylocity.
? Collaborated with teams to enhance company culture slides for onboarding presentations.
March 2024 - Oct 2024 (Part Time)
Reddy Urgent Care - Account Assistant
Athens GA
? Processed and entered invoices in QuickBooks for timely vendor payments.
? Prepared and processed electronic payments, ensuring accuracy and compliance with financial policies.
? Reviewed and processed employee expense reports, verifying receipts and approvals for reimbursement.
? Maintained and updated vendor records, ensuring accurate financial documentation.
? Reconciled credit card statements with corresponding slips and bills to track business expenses.
? Performed month-end closing tasks, ensuring financial records were complete and accurate.
? Downloaded and reconciled daily receipts reports using the Experity panel, ensuring proper financial tracking.
? Processed vendor payments, maintaining clear records and timely disbursement
August 2023 - August 2024?
One Price Dry Cleaning ? Cashier
Athens, GA
? Assisted customers with drop-off and pick-up of dry-cleaning orders, ensuring excellent customer service.
? Processed cash and card payments, handling transactions accurately and efficiently.
? Verified and organized customer parcels for easy and timely retrieval during pick-up.
? Maintained accurate transaction records and balanced the cash register at the end of each shift.
? Addressed customer inquiries and concerns, providing helpful solutions to enhance customer satisfaction.
? Ensured a clean and organized front desk area to create a welcoming environment for customer
June 2022 ? June 2023
VSH Associate (Chartered Accountant Firm)-Accountant
Gurgaon, India?
? Handled creditor bill processing and created invoices for Razor pay payment process.
? Managed bank and cash transactions; maintained bank and cash books in Tally ERP 9 software.
? Reconciled unary debtors and creditor in Tally ERP or on Zoho Books.
? Prepared outstanding statements of debtors and creditors monthly in Tally ERP 9 software and Excel.
? Processed cheque payments for clients and conducted bank reconciliation.
? Filed TDS (Tax Deducted at Source) returns and deposited TDS tax monthly.
? Filed monthly and quarterly GST (Goods and Services Tax) returns.
? Created monthly expense sheets in Excel.
? Prepared monthly debtor aging reports and provisions.
? Managed business expenses and coordinated with customers for balance payments.
? Performed cash, bank, and credit card statement reconciliation.
? Prepared monthly salary sheets and maintained employee banking information.
? Prepared detailed management reports and input new employee information.
? Prepared monthly financial reports, debtor aging reports, and provisions.
January 2018 ? May 2022
Jurisperitus Law Office, -Accountant
Delhi, India
? Created professional fee invoices and handled creditor bill processing.
? Managed bank and cash transactions; maintained bank and cash books manually.
? Reconciled sundry debtors and creditors.
? Prepared outstanding statements of debtors and creditors on a monthly basis.
? Processed cheque payments for clients and conducted bank reconciliation.
? Filed TDS returns and checked reports of statutory dues including TDS.
? Handled petty cash and prepared monthly debtor aging reports and provisions.
? Managed business expenses and performed cash reconciliation.
? Prepared monthly salary sheets and processed payroll for over 50 employees.
? Worked with HR to keep records updated and maintained employee banking information.
? Prepared detailed management reports and input new employee information.
April 2013 - May 2017
RGB Connect / Grapes Communications / Stage Design (Event Management Company), - Accountant
Delhi, India
? Created sales invoice in the Tally ERP and handles creditor bill processing.
? Calculated salaries and manage bank and cash transactions.
? Daily accounting bookkeeping.
? Reconciled sundry debtors and creditors and prepared outstanding statements on a monthly basis.
? Processed cheque payment for client and conducted bank reconciliation.
? Filed services tax, sale tax, and TDS returns.
May 2010 - January 2013
Koyal Online Pvt. Ltd.- Assistant Accountant
Delhi India
? Maintained sales and purchase registers in Tally ERP 9.
? Reconciled sundry debtors and creditors and processed cheque payments for
? Maintained records of phone bill, mobile bill, electricity bills, and credit card bills.
? Maintained store stock register.
November 2008 - May 2010
Patanjali Chikitsalya,- Assistant Accountant
Delhi India
? Maintained store stock manually and kept registers for sending/receiving couriers.
? Recorded staff attendance and leave records.
? Maintained sales and purchase registers and conducted bank reconciliation.
? Reconciled sundry debtors and creditors.
Education
Associate Degree in Accounting (In Progress, Expected 2026)
Athens Technical College ? Athens, GA
Bachelor of Arts
School of Open Learning, University of Delhi ? India
HSSLC & HSLC
National Institute of Open Schooling ? India
Certifications & Training
Excel Skills for Business: Essentials (Coursera)
Excel Skills for Business: Intermediate I (Coursera)
Using Basic Formulas and Functions in Microsoft Excel (Coursera)
Languages
Hindi ? Fluent
English ? Conversational
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