Customer Service Representative
Resume:
Deborah A. Gray is a seasoned customer service representative actively seeking part-time positions in customer service, remote proofreading, or related fields. She possesses an Associate of Applied Science (AAS) degree in Information System Technology from Tidewater Community College and has amassed extensive experience in customer service roles, including positions as a call center associate and intake interviewer. Her skill set encompasses cash register operation, effective communication, and proficiency with various devices. Deborah's background includes service in the U.S. Army, where she excelled as a personnel management specialist and received several commendations. Her interests include photography, reading, and pursuing a bachelor's degree.Deborah A. Gray is a seasoned customer service representative actively seeking part-time positions in customer service, remote proofreading, or related fields. She possesses an Associate of Applied Science (AAS) degree in Information System Technology from Tidewater Community College and has amassed extensive experience in customer service roles, including positions as a call center associate and intake interviewer. Her skill set encompasses cash register operation, effective communication, and proficiency with various devices. Deborah's background includes service in the U.S. Army, where she excelled as a personnel management specialist and received several commendations. Her interests include photography, reading, and pursuing a bachelor's degree.Deborah A. Gray is a seasoned customer service representative actively seeking part-time positions in customer service, remote proofreading, or related fields. She possesses an Associate of Applied Science (AAS) degree in Information System Technology from Tidewater Community College and has amassed extensive experience in customer service roles, including positions as a call center associate and intake interviewer. Her skill set encompasses cash register operation, effective communication, and proficiency with various devices. Deborah's background includes service in the U.S. Army, where she excelled as a personnel management specialist and received several commendations. Her interests include photography, reading, and pursuing a bachelor's degree. Deborah A. Gray is a customer service representative seeking part-time positions in customer service, remote proofreading, or similar roles. She holds an AAS in Information System Technology from Tidewater Community College and has extensive experience in customer service roles, including as a call center associate and intake interviewer. Her skills include cash register operation, communication, and proficiency with multiple devices. She has a background in the U.S. Army, where she served as a personnel management specialist, earning several awards. Interests include photography, reading, and completing a bachelor's degree.
DEBORAH A. GRAY
CUSTOMER SERVICE REPRESENTATIVE
CONTACT
420 Genet St
Apt 2
Scranton, PA 18505
******************@*****.***
PROFILE
I am seeking a part time position in Customer Service, Customer Service Call Center, Remote Proof Reading, Remote Customer Service, or a Remote work environment. I am a seasoned customer service representative actively seeking part-time positions in customer service, remote proofreading, or related fields. I also possess an Associate of Applied Science (AAS) degree in Information System Technology from Tidewater Community College and have amassed extensive experience in customer service roles, including positions as a call center associate and intake interviewer.
My skill set encompasses cash register operation, effective communication, and proficiency with various devices. Deborah's background includes service in the U.S. Army, where she excelled as a personnel management specialist and received several commendations. I have interests which include photography, reading, and pursuing a bachelor's degree.
EDUCATION
TIDEWATER COMMUNITY COLLEGE
Norfolk, VA May 2000
AAS in Information System Technology
KEES BUSINESS COLLEGE
NEWPORT NEWS,VA MAY 1990
Certificate of Training
PROFESSIONAL LEADERSHIP DEVELOPMENT SCHOOL
US ARMY, FT. EUSTIS, VA
KEY SKILLS
Cash Register
Written and Verbal Communication
Customer Skills
Microsoft windows
Multiple devices
INTERESTS
Photography
Macrame
Reading
Cross Stitching
Sewing
Computers
Completing My Bachelor's Degree
EXPERIENCE
CUSTOMER CALL CENTER ASSOCIATE-MAR 2024-JUN 2024
Ibex Global-Monroeville, PA
Resolved issues for Peloton Members,
INTERMITTENT INTAKE INTERVIEWER – SEPT 2002-SEPT 2014
PA Labor and Industry, Duquesne, PA
Interviewed claimants by phone to file an unemployment claim.
Issued payments, detected, and referred non-monetary issues.
Operated PC/electronic devices to maintain computerized complaint records.
Responded to employers and claimants' complaints.
FRONT END CASHIER – DEC 2002 – DEC 2006
Giant Eagle Grocery Store. Greenfield, PA
Worked on the register, scanned groceries, gave back change, took debit/credit cards. Bagged groceries
PERSONNEL MANAGEMENT SPECIALIST, PERSONNEL ACTIONS SPECIALIST ADMINISTRATIVE SPECIALIST JUN 1980 – SEPT 1992
United States Army, Fort Eustis, VA
Honorable Discharge: E-4 Promotable
Participated in Occupational classification of manpower resourced records classification standards to determine qualifications of individuals and recommend duty positions and reclassifications.
Reviewed and evaluated soldiers’ records for promotion.
Completed the necessary order to promote the individual (s)
Processed personnel actions concerning service members and their
dependents
Completed forms required for training schools, awards, decorations, release, transfer, reenlistment, retirement, and causalities.
Provided information on Veteran’s social security and retirement benefits.
Supervised and performed administrative, clerical, and typing duties.
Prepared routine correspondences, messages, reports, and forms
Answered telephone, maintained files, and utilized various office machines.
AWARDS
NCO Professional Development Ribbon
Gold Medal for diving team in the ARMY-EAST BERLIN
ARMY Achievement Medal (3 AWARDS)
Good Conduct Medal (5 AWARDS)
References will be provided upon request
Contact this candidate